Auto Repair

Contra Costa County

Central Automotive Service Center

(925) 932-6604

1425 Autocenter Dr.
Walnut Creek, CA 94597

www.central-automotive.net
centralautomotive
@pacbell.net
Rob Service, Owner
Chuck Bowe, Service Manager

SERVICES
Maintenance Services & Repair
Foreign & Domestic Vehicles
Smog Check & Ignition Repairs
Engine & Transmission Replacement

HOURS
Mon – Fri: 7am – 5:30pm

CREDIT CARDS
Amex,
Discover
MasterCard
Visa

GUARANTEES
12 Months/12K Miles on Parts & Labor

CERTIFICATION/TRAINING
ASE Certified Mechanics
AAA Approved Shop

Workers Comp. Ins.
Liability Insurance
State Lic. No. AB107841
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 200 random customer surveys made since Feb. 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Central Automotive Service Center has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 621.

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Survey Comments

Central
Automotive Service Center first opened in 1976 as a small specialty electrical & fuel systems shop named Central Tune-up. Robert Service took ownership of the company in 1984. For over 30 years Central Automotive has been known for its quality repairs and excellent customer service. The company has grown into a large fully equipped facility, with a staff of 10 dedicated professionals.

Central Automotive handles the service and repair for all domestic and Asian cars, SUV’s, and light trucks. The shop is an AAA Approved Facility and a California State Smog Test center. All technicians and managers at Central Automotive are ASE certified and three are ASE Master certified. Central Automotive is equipped to handle the newest and most technically challenging diagnostic work, and a wide variety of services including; air conditioning, fuel injection, antilock brakes, and complete engine and transmission replacement. Central Automotive provides an organized maintenance program based on regular oil & filter services for its customer’s vehicles. They also have a free courtesy shuttle to help get you back home or off to work.

All services come with a 12 month or 12,000 mile parts and labor guarantee. Central Automotive Service Center is a Bay Area “Green Business” in recognition of their dedication to the environment.

COMPANY PHILOSOPHY
“We are an independent auto repair shop committed to performing the highest quality repairs and services. This includes regular maintenance to help keep your vehicle in peak condition. Our number one priority is customer satisfaction and safety.”

EXCERPTED SURVEY RESPONSES
"They're honesty above-board. I recommend them to many people. If I moved out of the area I'd still use them. They're excellent."
- A.L.

"They're really honest and give good advice."
- T.D.

See Survey Comments