Tree Service

Contra Costa County

Advance Tree Service,
Inc.

(925) 935-9397

Walnut Creek, CA

Serving Alameda County and Contra Costa County

www.advancetree.com
advancetree@sbcglobal.net
Darren Edwards, President
Lorie Edwards, Office Manager

SERVICES
Full Service Tree Care
Arborist Consulting & Reports
Landscaping
Residential & Commercial

HOURS
Mon – Fri: 8am – 5pm; Other Hours by Appointment

CREDIT CARDS
MasterCard, Visa

EMPLOYEES
14

Workers Comp. Ins.
State Lic. No. 611120
Liability Insurance
Business Practices
Current Complaint File
Legal & Finance

CUSTOMER LOYALTY
Based on 100 random customer surveys made since Oct. 2007 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction
with the quality received.”

RATING STATUS
We declare that Advance Tree Service, Inc. has passed all of the rating steps and has earned the Diamond Certified award,
Certificate No. 1154.

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Survey Comments

Advance Tree Service Inc. has been family owned and operated from the La Morinda Area since 1987. Years of working in the tree care industry convinced Darren Edwards of the need for improvement in many areas. He started his business with one pickup truck, one helper and a single newspaper ad. Darren partnered with his father, Lew Edwards, and the company officially incorporated in 1994. Today they serve residential and commercial clients throughout the Bay Area.

Advance Tree Service Inc. specializes in full landscaping services. They design irrigation systems, retaining walls, water features and arbors. Of course they also offer beautiful treescaping and will take on tree removal, stump grinding and cable/bracing. Both Lew and Darren Edwards are Certified Arborists, qualified to provide detailed reports and consultations.

A rare blend of practical knowledge and customer service skills is what sets Advanced Tree Service apart from others in the industry. They’re professionals who take the time to educate their clients and address concerns. Darren’s sister, Lorie Edwards, is in the office full time to answer questions and provide assistance. She’s also happy to help with insurance forms and anything else a customer needs.

COMPANY PHILOSOPHY
“We’re dedicated to providing professional care to our environment – we’re equally dedicated to providing professional care to our customers. Our company is a service-oriented firm that prides itself on customer satisfaction.”

EXCERPTED SURVEY RESPONSES
“They were very prompt. Their clean-up job was excellent. The follow-up was excellent, and the customer service was really good.” — Tadd B.

“They had personal and knowledgeable service. Their knowledge of trees and how to cut them was excellent.” — Jean A.

“They were friendly, worked efficiently, and were focused on getting the job done.” — Kurt B.

See Survey Comments