What did you like best about Abbey
Flooring Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/18/2002 and 11/5/2007. Customer last names have been initialized for privacy.

"Friendly and open, flexible; they let me take samples home; the installer was wonderful." - Mr. E.

"Accuracy in measuring; courtesy" - Mr. J.

"Service and product were OK." - Mr. S.

"The installer was very courteous and helpful, and the price was okay" - Mrs. C.

"They followed through; customer service was fine; timing was good." - Mr. J.

"The sales presentation was very good; they were on time and did a good job." - Mr. S.

"Forthright and to the point" - Mrs. W.

"The carpet looks fine; they were courteous." - Mr. P.

"Friendly service; everything was timely." - Mr. A.

"Helpful and qualified people" - Mr. P.

"Texture, color selection" - Mr. S.

"The product was very good." - Mr. B.

"The price mostly" - Ted R.

"They have what we order and deliver it on time" - A. C.

"We had a lot to choose from" - Bill D.

"They had a wide variety" - Cheryl B.

"The variety and the sales staff" - David H.

"The variety" - Kelli Z.

"Polite and very helpful" - Larry S.

"The selections" - Bob D.

"The person that helped us was patient" - Brenda T.

"Except for the cost, everything was fine" - Dean W.

"I thought they were very knowledgeable of their products" - Gloria C.

"The salesperson knew about the product" - Mary D.

"The salesperson didn't push us, we looked around until we found what we wanted" - Tom L.

"They were friendly" - Briana T.

"They had what we were looking for" - Jan E.

"The material I wanted" - Denise T.

"A great value for a great price" - Larry H.

"Reasonable prices, fast installation" - Chris A.

"The person that we bought the carpet from was very nice and helpful, installers were great" - Wayne B.

"Quality of the product, experienced installers"
- Werner B.

"They were professional and knowledgeable"
- Doris C.

"Their willingness to take care of me in the short time I needed it" - Rod C.

"They got here and did the work, and I like the product they sold us" - Marilyn C.

"They call you back and they get the job done like they say they will" - Debbie C.

"Quality carpet and they did a great job given the circumstances" - Peggy C.

"Did good quality work, in the time they said they would" - Wayne D.

"Selection, quality product" - Darlene G.

"They were very helpful in making the right selection based on our needs" - Nancy H.

"They had their own installation company" - Lynda H.

"Friendly and helpful people" - Dave H.

"The individual that laid our hardwood floor"
- Tanya H.

"Excellent service, installation was very well done"
- Hillary L.

"Product, price, the people, the guys that did the installation" - Susan S.

"Perfect! They take pride in what they do" - Paul S.

"The selection they had, the information to support it" - Janice S.

"The people first, the price second and the product, in that order" - Janet T.

"Overall, they were just excellent"
- Michelle Y.

"Completion factor, very timely in getting work done"
- Rick A.

"The information we received; the people who actually installed it were very good, we were impressed with the installation" - Dave B.

"The product and price" - Julie B.

"Quality installers" - Dianne C.

"Quick installation, and good prices" - Barry C.

"We got a great price and they came out on time as scheduled" - Clay C.

"Quality work, experienced installers" - John D.

"We had some water damage, they were helpful in our selection" - Steve S.

"They were totally service oriented and went out of their way to accommodate me" - Don G.

"They were on time, installation was quick and smooth" - Scott K.

"I thought the guys who came out to install it were very well organized" - Dan L.

"Variety to choose from, knowledgeable salespeople"
- Carol M.

"I thought the installation was done very smoothly"
- Cindy M.

"The price, the product, the people, the work" - Ed M.

"The installation went very smoothly" - Carolina M.

"How quick the installation was completed" - Mike P.

"Excellent customer service" - Jim P.

"Product, price and the service" - Craig R.

"Knowledgeable people, the folks that installed it did a nice job" - Steve R.

"They were very pleasant, informative, knew their product" - Charlie S.

"Very helpful; they went through the selection and all the price variances" - Mike S.

"I've already recommended the guy that installed"
- Julie T.

"They were very helpful with our selection" - Matt T.

"Customer service oriented" - Paula W.

"They came out on schedule, did the installation and left" - Penny W.

"They came through on schedule, which was most important to me" - Christine Z.

"Price and salesperson" - Bill B.

"I thought their pricing was reasonable" - Sammy B.

"Lots of selections" - Allison B.

"I think we got a fair price on the carpet itself and the cost for installation" - Lawrence C.

"Personalized service, also they're proud of their products" - Pat C.

"Product provided and the people who came out here beforehand to go over everything with us" - Patti C.

"I needed the carpet in a hurry and they busted a hump to get it for me and install it" - Steve F.

"The salesperson was helpful and very patient with
us " - Mary H.

"Nothing really best about them, liked the interaction at the store, the presentation was very
good, did a good job of selling" - Bill H.

"The service and carpet installation" - Dave H.

"The quality of the product, professional installers"
- Steve K.

"Experienced installers" - Henry L.

"The price and the quality" - Kelly M.

"Very pleased with the selection and cost" - John M.

"Everyone seem to be talking from the same page"
- Maury M.

"The product, the quick installation" - Francine M.

"Customer service, experienced staff" - Bill M.

"Personal service, knowledgeable" - Gary P.

"Quality product at a reasonable price"
- Mike R.

"Just everything about our experience" - Robin S.

"They didn't push you to buy, or to buy something they thought you would like" - Loren S.

"I like the person that came out and installed the flooring" - Andrea S.

"They had more to choose from than another place I went to" - Toni U.

"Good selection" - Karen B.

"Salesman knew what he was talking about" - Jim H.

"They came out when they were scheduled, did a nice installation" - Dick J.

"Laid the carpet in no time at all" - Carolyn P.

"Professional, knowledgeable, not pushy" - Bob S.

"We were pleased with the salesperson we had"
- Tara V.

"Selection they had, installers were excellent"
- Mural B.

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