What did you like best about WebDispatch.com?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/3/06 and 1/9/06. Customer last names have been initialized for privacy. 

“They were straightforward and knowledgeable. I've used his services a couple of times, and every time he got right to the job.” - D. H.

“They were easy to work with, and they followed up.” - L. F.

“Their friendliness, follow through, and exceptional service” - S. T.

“They are prompt in returning my phone calls, and most of the time you can get service on the same day you call. I enjoy getting their newsletter every month. It keeps me updated on their available services.” - D. D.

“The personal service you receive and promptness” - P. N.

“They were responsive and informative. Patrick and Rob were just great. The newsletter is always great to read, and it keeps me informed and gives important advice.” - S. F.

“They respond immediately, and they are informative. Even though I am not a computer wizard, I can understand what they are talking about because they take the time to really explain and show me what I need to do.” - P. F.

“I liked their knowledge, service, and they took care of my problem.” - J. G.

“They were responsive. When I phoned and made the appointment, they responded within 24 hours. I was very happy with their honesty too.” - B. C.

“They were professional. They showed up when they were supposed to, and the job was done correctly.” - R. K.

“They came at ten o'clock at night to fix the computer for me.” - J. H.

“He was quick, and he explained everything very well to me.” - C. F.

“They were very professional, and they knew what they were doing.” - J. Y.

“I liked their prompt service, and they were very helpful.” - M. C.

“They showed up and got the problems with my computer fixed. They're always there when they say they will be.” - C. J.

“They are close by and they provide quick service.” - S. M.

“They are easy to talk to, and they respond in a timely manner.” - C. A.

“The expediency and proficiency” - G. C.

“They are very polite, on time, and their prices are very reasonable.” - T. K.

“They were very prompt. When I had problems with my computer and internet connection, they came out that day to fix the problems.” - B. N.

“The time they take to explain things to you is fantastic. I am very happy with the service I have received from them.” - B. Z.

“They handle everything on a very professional level, and they get the job done.” - S. B.

“I like that they pay attention to the details, and they are nice to deal with. I usually recommend them to my friends.” - B. W.

“I got personal service, and that's what I liked. They listen to the customer and do exactly what the customer wants.” - R. M.

“They show up on time, and they don't over-charge. Also, if they say it's going to take an hour, it takes an hour.” - S. R.

“They were prompt, competent, and they delivered good service at a fair price.” - B. G.

“Prompt and knowledgeable” - C. S.

“Responsive and knowledgeable” - S. M.

“They were prompt.” - P. A.

“They responded quickly, and they were excellent to work with.” - L. L.

“He's very polite, easy to work with, prompt and good at what he does. Technically, he always meets the deadline. ” - S. P.

“Dependable” - E. P.

“Fast response” - D. B.

“They were fast, knowledgeable, friendly, and they didn't treat me like a computer idiot. They had my computer fixed in 24 hours. I thought they were awesome, and the price was good.” - C. S.

“They are excellent at customer service. Their respond time is incredible, and they always do a little more than what they charge you for.” - B. C.

“They were available, dependable, and knowledgeable.” - S. P.

“Honesty” - L. C.

“I liked the prompt service, and they were nice. They also knew what they were talking about and handled the issues I had well. ” - M. P.

“Promptness, courtesy, and thoroughness” - P. P.

“They were knowledgeable, responsive, accurate, and efficient. I also liked that they handled things in the most economical way possible so the customer doesn't spend too much. ” - J. W.

“They were efficient, and they went the extra mile. They were also easy to talk to and learn from.” - J. T.

“Prompt in their response, knowledgeable, and helpful” - I. J.

“Their promptness” - S. P.

“Ron is very organized and knowledgeable. He tells me what is going on, and I am able to learn from him. He is also very personable and friendly.”
- L. S.

“They gave me all the information I wanted and fixed my computer problem.” - J. B.

“I liked the fact that they got here fast.” - M. C.

“I had a dead computer, and there was nothing they could do about it. However, they were very attentive, and they followed through with everything.” - M. W.

“They came out promptly and solved my computer problem.” - S. K.

“Effectiveness and quick response” - E. O.

“Personable” - M. B.

“I liked the personal service, and they understood what was frustrating me. They didn't just fix the computer, but they took my needs into consideration.” - M. S.

“They came out the same day I called them. They were just great. They got everything taken care of in a matter of hours. ” - M. C.

“They were knowledgeable, and they got my computer back to me right away.” - B. B.

“He made things simple and got the computers set up in no time. In one hour, he fixed what I wasn't able to fix in ten hours.” - K. R.

“He was quick, and he solved my computer problems.” - B. G.

“Quick and efficient service” - R. J.

“He was friendly.” - D. C.

“He works diligently and does a great job. He's also very knowledgeable and quick in responding.” - A. F.

“Ron is friendly and thorough. He takes his time to explain things, and his rates are reasonable.”
- D. K.

“They did what they said they were going to do.” - G. B.

“They were dependable, and they came right out to fix the problem. I was glad that I found somebody that could come right out when those stupid viruses get on my computer.” - J. H.

“They were thorough, and they got the job done. My computer is still working.” - R. B.

“They were very professional, and they did what they said they were going to do. Ron was very personable.” - A. P.

“They are prompt and knowledgeable. They come out on a regular bases to keep my equipment running perfectly. ” - D. G.

“They responded quickly.” - B. P.

“They did what they said they were going to do.” - J. S.

“They were responsive, and they came out right away. They looked for all the problems, not just obvious ones. I also liked that they call to follow up on what they did.” - M. H.

“Ron gave us a lot of information on different kinds of computers.” - C. D.

“I liked Patrick Malone, he was very helpful.”
- H. M.

“Prompt service” - S. Y.

“Prompt response” - D. L.

“They respond quickly, and they are friendly and nice to deal with.” - M. K.

“They're friendly, honest, knowledgeable, and they work things out around your schedule. I also like the fact that they respond quickly to my phone calls. ” - J. S.

“They came out to my house to fix my computer.” - E. L.

“The price” - J. D.

“Convenient” - D. W.

“They came quickly after they booked the appointment.” - J. G.

“They are quick in returning phone calls.” - D. F.

“Responsive” - H. B.

“They came out quickly, and the price was reasonable.” - D. F.

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