Roofing - Metal
Alameda County
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What did you like best about Western Roofing System? The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/8/2005 and 5/6/2007. Customer last names have been initialized for privacy. "The crew listened well, and they were easy to work with. Also the people in the office provided good customer service." - Mr. A. "They did everything very well and in a timely manner. They did a nice job on the roof, cleaned up, and worked very hard when they were here. When they left, I couldn't even tell they were here every day. It was a very good experience." - Mr. B. "The work was done quickly. They did a clean and a good job." - Mr. B. "They did a nice job. They were timely and they did a nice job and everything that I expected." - Mr. B. "They were quick, efficient, and they did a very neat job." - Mr. C. "They delivered what they told me." - Mr. C. "They did the job fast." - Mr. D. "Their efficiency" - Mr. D. "They were very timely, very personable, and there were no surprises. They also located a company to help us with the solar system. It was a very nice experience." - Mr. D. "The service and the quality of work" - Mr. D. "The quality of the service" - Mr. D. "They worked hard and got the job done. They seem to have done a very good job because it doesn't leak at all." - Mr. D. "I thought that they were accurate in their sales pitch." - Mr. E. "They were friendly, very clean, and they kept me informed about the price and the work they were doing." - Mr. E. "They did a good job. The price was fine and it cut down my cost as far as heating and cooling is concerned. They also cleaned up after themselves and followed through." - Mr. F. "They cleaned up after themselves and it looks very neat." - Mr. G. "It was done quickly." - Mr. G. "The quality of work was good, and they were in and out quickly. They did a good job, so I have no complaints." - Mr. G. "I have a small house, so it took less than half a day for them to put it up. It was awesome." - Mr. H. "I like the crew. They were really nice and amazingly fast." - Mr. H. "They were fast, professional, and they cleaned up after themselves." - Mr. J. "They came in and got the job done on a timely basis. We like the way it looks and how it's been performing." - Mr. K. "They
got the job done quickly and well. And if anything went wrong, they
came back and fixed it." "The sales guy was really nice, and they did it in the amount of time that they specified." - Mr. L. "I like the quality and the look of the roof and the people. The time it took to get it accomplished was just great." - Mr. L. "They
were here when they said they would be, and they finished when they
said they would finish." "They were prompt, friendly, and they answered our questions. They also responded quickly to phone calls." - Mr. M. "They did a very good job. They did it in good time and knew what they were doing. Also there were no hitches." - Mr. M. "They were professional about the job." - Mr. M. "They were efficient, fast, and good. I would recommend them to anyone." - Mr. N. "The people I dealt with were honest and highly qualified. They also made every effort to keep me informed." - Mr. N. "I liked the service and the timing." - Mr. N. "They were on time." - Mr. O. "They did a nice and thorough job." - Mr. P. "I really like how the roof turned out." - Mr. S. "I liked the way they did the work and they did what they were supposed to do. They were fast and, and they cleaned up at the end." - Mr. S. "They were very helpful, very efficient, very informative, and they didn't rush us. They came earlier than they were supposed to, and worked very hard in really hot weather. They were wonderful, and the experience was very nice." - Mr. S. "The
quick service and the satisfactory turnaround" "So far so good" - Mr. T. "I like the way they finished in a timely manner, and they did a real good installation." - Mr. T. "They did good work and it changed the appearance of the house. I like the way they laid it out." - Mr. V. "They were polite, and they did a good job. They didn't make a big mess and cleaned up after themselves." - Mr. W. "They did a good and professional job." - Mr. W. "I liked the product and the nice people. They also finished on time." - Mr. Y. "They had a pretty good foreman that was coordinating the job." - Mr. Y. "The
material, the shape, and they got it done." "They
did a good job and the quality of the work was excellent. The crew
was on time and professional.' "They were fast, neat, and professional." - Mr. B. "They did a good job and stuck to the price." - Mr. C. "The customer service, the price, the scheduling, and the quality of the product. We love the roof." - Mr. E. "They were fast and efficient." - Mr. F. "The material itself was good." - Mr. H. "The service was good." - Mr. L. "I like metal roofing." - Mr. L. "They did everything they said they were going to do." - Mr. N. "They were very professional in terms of sales and installation." - Mr. P. "Overall they did a really good job." - Mr. R. "They
were nice, courteous, and professional." "The roof gives the house a constant temperature. I like how it looks and everything is positive." - Mr. Y. "They did it pretty quickly and cleaned up after themselves." - Mr. Y. "They were fast, and they cleaned up well." - Mr. Y. "It didn't take a lot of time, and the work was satisfactory." - Mr. Y. "They were fast and efficient." - Mr. B. "We have a unique metal roof, and they were quick to respond to one little emergency." - Mr. B. "Over all, it was a good job.' - Mr. B. "These guys did a good job for me." - Mr. C. "They came out to the job very quickly, and I recommend them to others around the neighborhood." - Mr. C. "There were a lot things they needed to redo, but they did it willingly and followed through with the corrections." - Mr. C. "They did the work in a very timely manner." - Mr. C. "I like the metal roof they did for us." - Mr. D. "The quality of the work" - Mr. D. "The good communication" - Mr. F. "I
really think their workmanship was good. The crew was great, and
they did a great job fairly quickly." "They got it done quickly and on time." - Mr. F. "We like the design and everything." - Mr. G. "The
quality of the material that they work with is good. They tend to
do an overall good job and pay attention to details. They work efficiently,
and they are willing to work with you if you run into problems."
"The quick way in which they did the job impressed me. I like the way they finished the job and did a decent job cleaning up. They didn't hold us up in anyway and chose a good company to do the gutters." - Mr. H. "We like the product." - Mr. K. "We had a leaking problem around the skylight, so they had to come out three times. But they came out promptly and it was taken care of diligently." - Mr. M. "They
came out right away, and they were very cooperative. They also made
sure it wasn't leaking. One thing I wasn't aware of until they came
out was that they actually will come out and repair roofs that they
install. I really liked that, they did a good job." "Once they got the work, they started it and it went very well. I liked the selection I made. I am very pleased with the solar lights, and it hasn't leaked since." - Mr. R. "The customer service and the craftsmanship were really good." - Mr. T. "They answered all my questions, and they were timely." - Mr. T. "The job on the outside looks fine." - Mr. Z. "For the most part, they did a good job." - Mr. D. "They completed their work on time." - Mr. G. "Everything went well." - Mr. Z. "They did a good job on the peak of the roof.' - Mr. B. "They did a good job." - Mr. C. "They were okay. They cleaned up and did everything I asked them to do." - Mr. P. "The roof looks good." - Mr. B. "The workmanship was fine." - Mr. E. "They did a good job with most of it." - Mr. P. "The work they did is fine." - Mr. S. "The workers that showed up did a good job." - Mr. S. "I like the roof, it is excellent." - Mr. J. "The work they did is good, there is no leakage when it rains." - Mr. R. "The workers, the estimator, and even the owner were all nice." - Mr. N. |
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