Auto Body

Alameda County

Union City
Auto Body

(510) 489-5521

1250 Pacific Street
Union City, CA 94587

Serving Alameda and
Santa Clara Counties

Erick Thome, Owner

SERVICES
Collision Damage Repairs
Restoration & Painting
Body Kit Fabrication for
Show Cars
Custom Paint Work

HOURS
Mon – Fri: 8am – 5pm
Other: By Appointment

CREDIT CARDS
Amex
Discover
MasterCard
Visa

CERTIFICATION/TRAINING
Reman I-CAR Certified,
Annual Training

Workers Comp Ins.
Liability Insurance
State Lic. No. AM231187
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 91 random
customer surveys made
since Feb, 2006 asking
each customer: “Would you
use this company again?”


CUSTOMER SATISFACTION
“Please rate your satisfaction
with the quality received.”

RATING STATUS
We declare that Union
City Auto Body has passed
all of the rating steps
and has earned the
Diamond Certified award,
Certificate No. 844.


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Survey Comments

Not withstanding the fact that the city officials allow only one auto body shop to operate in Union City, the owner of Union City Auto Body feels perfectly confident saying that his is the best around. With more than a quarter century of experience in the business, including from the insurance side, Erick Thome and his team are certainly qualified to handle all of every customer’s auto body repair needs, including skillful management of the insurance company issues.

As owner of Union City Auto Body since January 2004, the Erick Thome specializes in looking out for his customers when dealing with the insurance companies to see to it that customers are both well cared for and happy about the work that’s done. Umion City Auto Body is Reman I-CAR certified and belongs to the California Auto Body Association, a professional body that ensures that they keep up with the latest technology and practices.

COMPANY PHILOSOPHY
“We’re careful and honest with our customers about what we can accomplish within their budgets. We provide computerized color matching, which prevents our clients from any surprises. Because we’re a small, family-owned business, we basically treat everyone like family.”

EXCERPTED SURVEY RESPONSES
“They did a very good job. They were also courteous and let me know what they were going to charge me. I liked how upfront and honest they were.” —Josie M.

“They were prompt, efficient and straightforward.” —Alan H.

“They’re very good. I’ve recommended them highly to friends who live in Union City. They do good honest work.”—Shirley N.

“The service is very professional and they’re charming people—they know how to treat their customers.”—Cruz B.

“They did everything they said they would do on time. The car looked great.”—Maria T.

See Survey Comments

 

 

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