What did you like best about Site For Sore Eyes?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/6/2007 and 4/15/08. Customer last names have been initialized for privacy. 

"The doctor and all of the staff are very helpful." -Adam R.

"The funny doctor, he is very comical. I don't remember his name." -Alerx P.

"They were able to attach the custom lenses to the frames that I brought in." -Alfred E.

"I needed something quickly. They accommodated me and did exactly what they said." -Alix M.

"Their service, they are very friendly." -Beth

"The convenience, I can just go over there when I'm out shopping." -Barbara M.

"I just liked the lady who helped me. She was really tuned in and took a special interest in me." -Betty P.

"Their service and quality are great." -Carl Z.

"Their friendliness and knowledge, they are a top-notch company." -Charles Z.

"I probably received the most thorough eye exam I've ever had." -Connie G.

"The staff is friendly and helpful. I've been using them for over ten years." -David E.

"I've used them seven or eight times so far. They are very professional. The doctor and the salespeople are friendly." -Don C.

"They were convenient, friendly and they did the work fast. I've been using them for twenty years." -Donna O.

"The doctor was very good. He realized that my mother had a scratch on her eye, so he made sure the medicine worked." -Estella M.

"They're nice to deal with and very friendly." -Frank G.

"They were fine. My daughter and husband told me to go to them. They were very helpful. I had broken my glasses and they didn't take long to find me a new frame." -Grace J.

"They were helpful, very nice and pleasant." -Greg C.

"The service was great. I really appreciated them helping us on such a short notice." -Hilda R.

"The service was good. They were timely and professional." -James H.

"The assortment of glasses" -Janice L.

"Convenient location, good service and everyone there is very nice." -Jim V.

"It was quick. They were good." -Karen R.

"I had a problem but they fixed it." -Kathryn J.

"I love my doctor. He is very nice. He listens to you and gives solutions and choices. He is really knowledgeable. I really appreciate that about him." -Kathy T.

"The doctor is great. He is caring and helpful. I can stop by when I need to and he takes me in without an appointment. They are convenient to my job." -Linda B.

"Their service" -Linda P.

"They were very friendly and they helped my daughter without an appointment. They spent lots of time with us. They were very patient in teaching us how to put contacts in. They were recommended to us because of the large selection they have." -Marcella M.

"The doctors were very good." -Maria A.

"The customer service was good. I got exactly what I wanted. When I went back four or five years later, I was still satisfied with their service." -Marianne D.

"They are friendly and timely." -Mike S.

"They were fast and polite." -Pablo B.

"They have great doctors there. We use them all the time." -Patty B.

"The service, they were extremely helpful." -Paul W.

"They were very helpful, professional and they knew what they were doing. They even fixed my old pair of glasses while I waited." -Richard T.

"They were wonderful in every way." -Rio B.

"Their customer service was excellent. They were personable." -Steve C.

"They are pretty prompt." -Sue K.

"I was very impressed. The person who waited on me was a young man whose name I don't remember, but he was very good. He picked out a pair of frames for me. I am sixty-four years old. I have been wearing glasses since I was in the 4th grade. I've gotten a lot of compliments on these on these glasses. He has an excellent eye for color, shape and appearance." -Sue L.

"They were very friendly. They helped me in finding the right look for my face. They were also very accommodating." -Susan M.

"The friendliness and customer service" -Susana A.

"I liked the selection and that they were very friendly." -Amber D.

"Prompt service" -Betty N.

"The eye exam was the most detailed one that I've ever had. I was very impressed." -Carolyn T.

"It just happened to be one of the stores in town that I chose. I've dealt with another branch of theirs before." -Clifford N.

"Customer service" -Darrin P.

"Dr. Valles is very knowledgeable. He took time to answer technical questions that were not related to a routine eye exam. The people are nice and I like the frames. Shawn is also nice. The location is really the main reason I chose them." -David H.

"The on-site doctor is a nice service." -Diego S.

"I've used them twice already. The price of the contact lenses was good." -Gwen D.

"The people we worked with knew the business and gave us a wide array of glasses to choose from. They knew what we liked and we were happy." -James L.

"The staff is very friendly. I've been with them forever." -Jessica O.

"They were just fine." -Jim L.

"They were very attentive and took care of us promptly." -John P.

"They were very helpful. I had a special situation and they were really helpful in terms of recommending things. I was looking for safety glasses. I liked the selection there." -Mark S.

"The doctor's service was good." -Michael K.

"I was very happy." -Nan R.

"The selection" -Nicholas V.

"They finished in a reasonable time." -Shawn C.

"They verified the insurance efficiently. Their customer service was very good." -Steve P.

"The selection of frames" -Vicki T.

"The two-for-one deal" -Allyson L.

"The glasses were nice and the staff was friendly." -Caroline W.

"They are knowledgeable and the price is good. I buy all of my contacts from them. When my glasses break, they fix them immediately. They accommodate me whenever necessary." -David H.

"They are efficient and friendly." -Deidre C.

"They were very polite and they kept me well informed." -Donna M.

"Their honesty" -Eddie S.

"The service and the explanations they gave me, everything was good." -Erika M.

"I liked the variety and the good service." -Esthela T.

"They are convenient." -Fred S.

"They were fast." -George G.

"They were concerned about making me happy. When they made a mistake, they corrected it. The optometrist was determined to get the prescription right. Shawn has always been friendly and always gives me a cheery greeting. I've done business with them for years." -Hans H.

"They were friendly and the work was very good." -Jack A.

"They got the test and the glasses done quickly." -James M.

"They went out of their way to make sure the glasses I purchased had the proper fit." -Jeremy S.

"They did what they said they would do." -Kenneth J.

"I thought the eye doctor was very good and friendly." -Lori I.

"They were very friendly." -Mark T.

"I liked the doctor and the attention he gave me. When I had a particular problem, they consulted with an ophthalmologist. They were very attentive." -Richard B.

"They are convenient." -Stacy R.

"It was well done. Everything was good." -Stephan H.

"The people were nice and the selection was good." -Susan F.

"The location" -Susan K.

"They carry Oakley brand glasses." -Tony M.

"They did what I asked them to do." -Virginia G.

"I like the doctor who works in their office." -Brian S.

"Speed" -David E.

"Selection" -Jason J.

"The style of the glasses" -Jeff W.

"Their friendly service and helpfulness" -Michelle S.

"I've been a customer for ten years." -Jack S.

"They had a lot of frames to choose from." -Bea M.

"They are pleasant." -Doc W.

"The two-for-one deal is a good idea." -Gary G.

"The product was good and what I expected. When I took the glasses back because they were crooked, they took care of me right away." -Alison T.

"They had a large selection." -Diane L.

"The frame selection, I love my frames." -Shari L.

"It's quick and easy, and I don't need an appointment." -Albert D.

"Friendly service" -Anthony D.

"They were able to give me the right prescription." -Peter C.

"The service Melinda gave us was excellent." -Luz C.

"Courtesy, I broke my glasses after Christmas, so I had someone take them in, and they fixed them right away." -Veronica D.

"The people are very nice." -Sarah F.

"The quick, friendly service I received" -David H.

"My glasses and contacts fit correctly." -Karen H.

"I was happy with the advice they gave me on my medical plan and their suggestions on the types of frames that best suited my face. I have purchased two pairs of glasses from them, and I really like them." -Kathleen N.

"The variety of the glasses" -Harsha D.

"They have always been very helpful." -Alex G.

"Their honesty" -Charles H.

"They're very nice. The location is also within walking distance of my house, so I can stop in anytime to have my glasses adjusted or cleaned." -Nathalia L.

"Their prices are reasonable, they have a nice selection of frames, and the people are friendly and helpful. I have never had any problems with the glasses Iíve purchased from them." -Alan N.

"They had a decent selection, and the people were pretty helpful." -Wendy T.

"The doctor was really nice." -Amy C.

"The selection, and the customer service was good." -Greg D.

"The owner makes sure the customer is satisfied." -Mike D.

"They were really nice, and they were very flexible with what I wanted and needed." -Bridget E.

"The customer service at the front desk was professional and friendly." -Lisa M.

"The people are nice and cooperative." -Brian O.

"Their friendliness" -Mayra A.

"How quickly they distribute the glasses" -Joel B.

"The people were nice and seemed friendly." -Veena K.

"Convenience" -George F.

“The service and the price” -William B.

“Their hours and their friendliness” -Eric C.

“They were very patient and very friendly.” -Christian C.

“They're very speedy, efficient, and pleasant.” -Carol C.

“I got all the service that I asked for.” -Rick G.

“I liked their nice attitude towards the customer, and their politeness.” -Jonathan G.

“The prices are good. The service is fast.” -Beatriz I.

“You don't have to wait forever. The get your glasses back to you in a timely manner and I haven't had any problems with them, or my glasses.” -Anna K.

“They were prompt with what I was looking for, they saved me time and I love my frames.” -Bernadette L.

“Their staff is wonderful, they are very friendly, helpful and very knowledgeable.” -Julia N.

“The quality, the style, the price and the service.” -Samantha S.

“I like the personalized service I get, their like family.” -Darrell V.

“They were very patient with James who is hearing impaired. They went out of their way to make him feel comfortable.” -James W.

“Generally they are fast and friendly.” -Lynn Z.

“They were helpful, friendly and efficient.” -Yvette O.

“They remember who we are and they keep good patient records.” -Peter O.

“The staff was very friendly and helpful and the prices are right.” -Clarence P.

“I like the convenient location.” -Mike P.

“They have a good selection of frames and they know me.” -Shauna N.

“They had enough people so they could see us immediately.” -Conner E.

“Their service.” -Diane G.

“The people that worked they were very helpful.” -Lauren G.

“Their service.” -Harry H.

“The doctors.” -Harvey J.

“They are really fast and they're thorough. The company is courteous and has a lot of knowledge on glasses.” -Nancy L.

“The selection of glasses they have and they way you are treated when you walk through the door.” -John L.

“The fast service.” -Claire M.

“The variety of frames they offer.” -Whitney O.

“They were just very nice.” -Deanne R.

“I like their selection of glasses and they're very helpful.” -Pamela R.

“The way they treat their clients is amazing.” -Teresa R.

“I went there because of the insurance requirements. They did everything they were supposed to do.” -Penny B.

“Professionalism” -Stephen G.

“Their contacts feel better than my previous ones.” -Liana J.

“Overall everything was fine, nothing really stood out.” -Andres J.

“I am just happy with them.” -Betty N.

“They were very friendly.” -Jeffrey W.

“The service was decent and products are ok.” -Mark W.

“The price was good and they had what I was looking for. Also I received a second pair of glassed for free.” -Leanna O.

“I like the optometrist, he explained everything and kept me informed. They also filled my prescription quickly.” -Evelyn P.

“It was convenient and much better than their office in Walnut Creek. They were friendly and helpful in the Concord office.” -Mae R.

“They are convenient and I like the people.” -Charles R.

“I like the service they gave me.” -Alan B.

“They were very pleasant and accommodating. They took time with me.” -Helen C.

“They are very friendly.” -Alexa C.

“The doctor was good and service was very fast.” -Tina G.

“Both my son and daughter have used their services. They are very nice and treat us nicely.” -Roshan K.

“Their location is close to home, the staff seems very nice and polite.” -Brian l.

“They are very accommodating.” -Ruby M.

“They are convenient.” -Elizabeth M.

“I like the pair of glasses I purchases from them. The selection was good. I took the glasses in for repairs one time and they didn't even charge me. I was really impressed.” -George N.

“Their practices and promos.” -Tristan S.

“They were courteous and helpful.” -Maria S.

“They were very friendly.” -Linn T.

“The people were really nice.” -Kevin A.

“They took their time, and they had a lot of good styles.” -Barbara B.

“They took care of my needs.” -Deborah C.

“They made the glasses quickly and they seemed to be decent quality.” -Ron F.

“Their service is wonderful.” -Karly l.

“They took care of what I needed to be done.” -James S.

“I like the same day service.” -Linda T.

“They are friendly.” -Daniela V.

“They were convenient and they got me in right away.” -Phil W.

“It was convenient and they have flexible hours, they are open later than most opticians” -Julie M.

“I have received good service there and I think the name of their company is cute.” -Mark A.

“Their prices are good.” -Maria E.

“I like the service that my husband and I received, they were very nice to us.” -Lillian G.

“The prices were reasonable and the location.” -Richard G.

“They are available at all times.” -Monique H.

“I like the overall service.” -Van H.

“They were efficient and courteous.” -Hassan K.

“They have a good selection of frames.” -Aarya K.

“I like the specials that they had.” -Chris N.

“Friendly service and the location is convenient for me to use.” -Giswu P.

“The service was fine.” -Jerry P.

“They have a nice selection for kids glasses.” -Isabelle R.

“The customer friendly attention and I enjoyed the opticians.” -Barry S.

“The frame selection.” -Joyce T.

“I liked the turnaround on the order, it was pretty quick.” -Dean B.

“The staff was nice.” -Lori C.

“Their customer service was good.” -Michael S.

“Their prices were good.” -John T.

“People are nice and they are convenient.” -Cindy W.

“They were very helpful and the prices were reasonable.” -Erica B.

“It was a soft sale, they didn't push me into buying glasses I didn't need.” -Lewis B.

“They offer a great variety of frames and cases to choose from.” -Susan C.

“I didn't have to make an appointment.” -Debra D.

“The prices” -Richard G.

“They take the time to work with us and have excellent service.” -Elmer H.

“They were very helpful to work with and very patient.” -Jonathan S.

“We were able to purchase two pairs of glasses for the price of one pair elsewhere.” -Vanessa S.

“The people were very professional and very nice.” -Betty C.

“They were close by.” -Magali Z.

“They didn't have the frames that I wanted, but they tried to give me a two-for-one deal. They tried hard to make me happy.” -William E.

“For the most part they were helpful.” -Melinda K.

“They were close to my job.” -Leticia T.

“I like some of the staff their customer service is fine.” -Lynda U.

“Looking back, not a thing.” -Barbara O.

“The location” -Jennifer F.

“The first sales lady I spoke to was very nice and helpful.” -Abbey F.

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