Flooring Showrooms

Alameda County

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What did you like best about Signature Carpet One?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/3/06 and 1/6/07. Customer last names have been initialized for privacy.

“They seemed like the perfect company for us. We've used them a few times, and every time they did good quality work.” - Mr. V.

“I liked that they were fast and efficient.” - Mr. B.

“They were very easy to work with, and they got the job done exactly the way I wanted it.” - Mr. H.

“When I went to purchase the carpet, the salesman was very nice. The installation crew worked quickly and did a nice job. Everyone was courteous and professional.” - Rodriguez E.

“They were very courteous, and they did the work on time.” – Shella

“They were punctual and cooperative. They always called me if there was going to be a change in scheduling.” - Dennis A.

“The quality of the service” - Gloria L.

“They were detail-oriented.” - John B.

“I like the service they provide and their integrity.” - N. H. C. C.

“They were responsive and professional.” - Atila E.

“I liked the personable service, and the quality of work was good.” - Joan D.

“We picked out what we wanted, and they were ready to install it the next day. They installed it quickly and did a beautiful job.” - Mr. M.

“They were easy to deal with.” - Roy M.

“I liked the way things were displayed, and they had a good selection.” - Mr. K.

“Quality installation” - Mr. P.

“Their thoroughness in finding and matching the patterns” - Lowell P.

“They're very friendly and honest.” - Mr. K.

“I liked the customer service and the personal attention they gave me.” - Debra

“They were nice, and they did a good job.” - Mr. H.

“They've worked for us several times, and they've always been really good.” - Mason L.

“They showed up when they said they would and stayed on the job until they were done.” - Curtis W.

“They were great. It was a good experience.” - Richard P.

“I really liked the gentleman in the showroom. They came and did what they said they were going to do.” - Mr. L.

“They were punctual, and they did everything I wanted them to do. The woman who helped me was wonderful. I'm not sure what her name was, but I think she was Italian.” - Roberta G.

“They were efficient, and they had very good installers.” - Darnell

“They delivered the product in a timely manner.” - Ethel S.

“They were very helpful.” - Taylor

“I use them all the time. I tell my friends about them too.” - Mayer P.

“I liked the service. The gentleman that assisted me was very friendly and helpful. The young lady in the shop was also very warm and friendly. They made a lot of suggestions.” - Ruby L.

“They were very personable. I liked the products that they offered. They had good quality products, and the installers were very good.” - Mr. B.

“They were very prompt.” - A. C.

“They had what I wanted, and they installed it quickly.” - Mr. M.

“I've using their services or a long time. They do good installations, and the people are very nice.” - Bui M.

“Leono” - Claudia M.

“They were consistently good, and they matched our floors nicely.” - Ralph J.

“I liked their responsiveness and professionalism of the installers. The salespeople were also very easy to deal with.” - Alessandro B.

“They did a superb job. They were just great.” - Ed D.

“They did a good job and the price was good.” - Helen H.

“They're reliable.” - Mr. Q.

“The price” - Barbara N.

“Their willingness to work around our schedule” - Marin

“I liked everything about them. What I liked best about them though was the quality of the workmanship. They laid down the carpet, and it came out absolutely perfect.” - Mr. R.

“The professionalism and easy to deal with employees” - Bob G.

“Their workmanship” - Mr. V.

“Every aspect of the customer service was excellent.” - Mrs. Y.

“They were friendly and helpful.” - Mr. C.

“I liked their professionalism and helpfulness. They offer a nice selection, and we've always been pleased with them.” - Bernard

“They did a quick and excellent job.” - Betty J.

“I liked that the installer did an excellent job.” - Brenda C.

“Quick service” - Phyllis C.

“Nice people and good service” - Romy M.

“Of all the places we went to, they seemed the least pushy, and the quality of the installation was very good.” - Larry M.

“They had the product we were looking for.” - Kingmun S.

“I liked their responsiveness, and they finished the job quickly.” - Girish G.

“Good workmanship and fast service” - Kramer

“I like the selection and the people who came out to do the work.” - Roberta K.

“They were willing to work with me on what I wanted.” - Mr. S.

“They were very efficient from start to finish. Everyone that I worked with was great and professional.” - Mary Beth A.

“I liked Stefy Paganoni. Also, the installers were efficient, timely, and they resolved problems quickly. They came when they said they would, and they were responsive.” - Mr. D.

“I liked the quality of the merchandise.” - Mr. S.

“They stand behind their work.” - Mike

“It was an okay job.” - Mr. C.

“They were on time and efficient.” - Orae H.

“The salespeople seemed nice, and everything got done on time.” - Richard R.

“I liked everything they did.” - Michael N.

“I liked their straightforwardness.” - Dominic C.

“They were prompt, and they finished on time. The crew was excellent.” - Mr. K.

“They were very professional and careful with my hardwood floors when they brought the carpet in. They followed my wishes.” - Mr. L.

“They were quick.” - Mr. R.

“The installer was very accommodating, well-trained, and he went out of his way to do a good job.” - Mr. P.

“The installation crew was very neat, and they didn't make a mess in the house. The installers were efficient, and they worked well together.” - Mrs. G.

“The installation people were excellent, and they had a good flooring selection.” - Mr. G.

“The people were professional, and the quality of the work was excellent. I am very satisfied with the outcome.” - Lewis M.

“The delivery was on time, and it was done professionally.” - Mr. F.

“Their politeness, professionalism and good prices” - Mr. C.

“Their customer service is good.” - Mr. O.

“They were easy to deal with.” - Mr. C.

“They were on top of everything. They called every day to make sure things were going well.” - Mr. T.

“They came when they said they would, and they did a nice job.” - Kathleen B.

“The ease of the whole transaction” - Mr. D.

“They had a good selection, and everything went smoothly.” - Mrs. J.

“The Variety” - Mr. K.

“I liked the customer service and the selection of products.” - Keith C.

“I liked the quality of their merchandise. They were able to offer me credit, and they did the installation right away.” - Claudia R.

“They seemed to know what they were doing.” - Mr. L.

“The installers” - Jonathan L.

“They are nice people, and I think they do a fine job.” - Doug C.

“They were prompt, knowledgeable, and they gave me the impression that they were honest.” - Harold M.

“They gave me a good and reasonable price.” - David M.

“They had a can-do attitude.” - Mr. M.

“Their timeliness” - Mr. B.

“They were accommodating to my needs.” - Rod H.

“They were thorough and respectful when they were in our home.” - Margaret L.

“Their top-notch workers” - Mr. I.

“They were pretty good.” - Thom L.

“The salesman who worked with me was very nice.” - Phyllis P.

“The Amtico carpet they showed me” - Mr. P.

“The quality of the carpet is good.” - Mr. S.

“They were very fast.” - Mr. T.

“I liked the guy who did the work.” - Jane J.

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