Marble & Granite

Alameda County

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What did you like best about Romarts Marble & Granite?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/10/06 and 3/24/2008. Customer last names have been initialized for privacy.

"The quality of their work and the products they carry, they have good communication with their customers." -Ernest S.

"I liked that George was really personable. He worked with me and my wife. He just made it happen. Asking him for a little bit more was never a problem." -John S.

"I thought the guy who put it in was a real artist. I liked working with George. The whole experience was good." -Judy S.

"The selection and the prices were good." -Terry W.

"I liked the personal commitment they made to get the job done." -Melissa B.

"They did a fine job. They were easy to work with and dependable." -Roger R.

"We have used them twice now. Their workmanship is good. I have recommended them to my friends." -Al L.

"The quality of the service and the value, they were relatively inexpensive. They were quick and they communicated well." -Chris W.

"They would call me back in a reasonable amount of time. They kept in touch with me. They were reliable and very cooperative. I found the receptionist to be very reliable and nice to talk to." -Luis P.

"They provided good personal service. Our kitchen looks wonderful." -Jill O.

"Probably the fact that she was able to offer suggestions on what would look best" - Rita W.

"The quality of the materials they used and their workmanship" -Art C.

"I liked the finished product and that they stayed on schedule." -Alexa A.

"They did a good job with the fitting of the countertop." -Robert N.

"They are very honest and reliable." -Barbara R.

"They really worked with us. They spent time to showing us all kinds of samples and drawings. They did a great job." -Lisa M.

"I think their workmanship is very nice." -Wayne C.

"The installers were fairly quick with the installation." -Joyce F.

"The good customer service, he had great ideas on what would be best. Overall, it was a good experience." -Alexander G.

"Most of the time they were prompt. The work was clean." -Jim T.

"The selection, the workmanship, and the people" -Paul W.

"I thought Andre kept great communication." -Ronald B.

"They were prompt." -Vivian S.

"I think the people" -Tom V.

"They did a good job with the cutting." -Nancy K.

“Their commitment to the customer” -Bonner R.

“Quality and fabrication time” -Michelle T.

“George is a great guy.” -Tony L.

“I really liked the end result. They were nice, easy to deal with, and they cleaned up well. We recommend them to anyone.” -Suzanne P.

“The prices were very competitive.” -James

“They were friendly, helpful, and it's a family-owned company. They came out and finished the work on time. We were very pleased.” -Anne G.

“I thought the office staff was very helpful, patient and personable. I liked the small business feel, and it wasn't like going to Home Depot where you don't get any help.” -Karen C.

“It was great because we were able to go to the showroom, pick the item we wanted, and within a week they were out here to install it.” -Joe O.

“They are pretty accommodating. They have a great selection, and I like the fact that it's a family-owned business.” -Sue

“They were fast, and we had no problems.”
-Patricia W.

“Andrea” -Holt S.

“They were very considerate, and they gave me a lot of options. George really tried to work with me.” -Hayes R.

“Their responsiveness to questions and phone calls” -Charlton S.

“They were fast, and the installers had a good attitude.” -Lali M.

“They were quick, and there were no problems.” -Love T.

“The installation and the final results”
-Fechter M.

“They did what they said they were going to do.” -Kerry J.

“George was nice, warm and patient. He knew exactly what he was going, and the finished product looked fantastic.” -Masterson L.

“I liked the personal service and the fact that they paid attention to my needs. They also responded quickly.” -Haught T.

“The personalized service” -McKay N.

“I liked their professional and quality workmanship.” -Gums V.

“They were friendly, and they did what they said they were going to do. There were no problems.” -Brian H.

“They gave us great customer service, and they guaranteed the installation.” -Chris W.

“They are very professional, and they did the work quickly. They did a great job.” -Esam A.

“They listened to my needs.” -Michael G.

“We shopped around, but they were the ones who had the variety of colors that we liked.”
-Patricia E.

“There was room to negotiate with the price.” -Maeleighn C.

“Great customer service, quality work, and competitive prices” -Jeff H.

“The selection they offered was great. Also, the prices were good, and we really had great service.” -Sandra M.

“I liked the way the whole staff worked with me during the project. They got the job done to my satisfaction.” -Mary G.

“They are very good at what they do.” -Mark G.

“I liked the service, quality, and the prices.”
-Michelle T.

“They worked with us, and they didn't rush us. George was very nice.” -Ashuman C.

“They were very professional, clean, and precise. They are the best granite company that we've ever used.” -Dave A.

“I've been using Georges' services for a very long time. His prices are fair, and his work is very good.” -Anton

“Their customer service was great.” -Armando F.

“The personal attitude and workmanship” -Bob O.

“They're easy to deal with, and George really knows how to treat people. The workmanship he delivers is just the best.” -Elvis C.

“George is very personable, and he really tries to keep his customers satisfied.” -Rick D.

“Great work and good turnaround time” -Scott L.

“George practices wonderful customer service.”
-King W.

“They did a beautiful job, and they were very professional.” -Karen B.

“The way they finished the job” -Viorel N.

“The service, installation, and quick lead time” -Steve B.

“The quality of work” -Kaplan D.

“Their prices are good.” -Fraze S.

“When I went looking for someone to do the job, they responded quickly. They also gave me good prices and did exactly what they said they would do.” - Barratta M.

“They were the only ones who sent back an estimate, and they did a very nice job. They also cleaned up at the end.” -Butler M.

“They are very fast.” -Town M.

“The prices are very good, and George is very knowledgeable.” -Mueller C.

“They were prompt, and they did a beautiful job in my kitchen.” -Lux A.

“Their flexibility” -YoungShaunette J.

“The installation was good, and they did a very professional job.” -Porter S.

“The owner came out and did the estimate. I like that it's a family-run operation, and they're very professional.” -Chonister G.

“They did the work at the exact price they quoted me. I liked the timely work they did for us.” -Birmingham C.

“The quality of the work” -Stansbury M.

“The quality of the product” -Alford P.

“They produce good work.” -Llacuna N.

“They were prompt and attentive.” -Kimball K.

“George is a nice guy. The countertop they did for us looks good, and I am satisfied all the way around.” -Sam N.

“The owner was quite personable, and he made sure that he was always available at the shop to answer any questions.” -Maelene W.

“I like the fact that they do good work.”
- Ken C.

“They worked with our time table.” -Candy L.

“They were always available on the phone.”
-Eric M.

“The personal service they provided” -Dan D.

“Everything turned out wonderful. We are very happy with the service we received.”
-Tierny M.

“They were pleasant and knowledgeable. They did a nice job.” -Julie K.

“They were easy to work with, fast, and they did the job within the time frame they promised. They also showed up when they were supposed to and did what they said they were going to do.” -Andrea S.

“They were responsive, clean, and they did the work exactly like I wanted. They also came on time, and everything worked out well. I couldn't be any happier.” -Helen J.

“They were professional, and they did the job in a timely manner.” -Nancy R.

“They were quick, reasonable, and they did a very good job.” -Chris L.

“They did very nice work, We were satisfied.”
-Carmen N.

“We were very happy with the outcome. George is a very interesting person. We enjoyed talking with him about the work they did for us and his travels.”
-Ed H.

“The owner has a great personality.” -Renidl S.

“The quality of the granite I got from them”
-Zalmai D.

“I thought they were very good, and they did a nice installation.” -Chambers C.

“I liked the work. I thought it was pretty good.” -Lobo D.

“The selection and price” -Nordhavn A.

“The job was done very well, and they came out when they said they would.” -Bernardo E.

“We were able to get a small piece of granite from them, and they were very helpful in the beginning.” -Zapian E.

“The timing was good.” -Gupta G.

“They followed through very well.” -Jaffe L.

“We had a few issues in the beginning of the project, but George was able to get everything resolved.” -Sherry M.

“I liked the owner and the way he conducted business.” -Roy

“The staff is just great. They gave me great service, and they were very responsive.” -Erin S.

“They were recommended to me by a friend, and they did a nice job in my kitchen. There were a couple of very small problems that popped up during the installation, but they corrected them immediately.” -Barbara D.

“They were very friendly and cooperative.” -Edna

“George and the rest of the crew were great.”
-Chris G.

“They came and did what they said they would do.” -Matthew C.

“George is a nice guy. He was recommended to me, and I was happy with the work.” -Felipe C.

“Their flexibility with the schedule and the style features” -Mercer K.

“They were responsive.” -Lewis B.

“I liked how fast they came out.” -Gallegos J.

“They took care of the job and everything went fine.” -Olson W.

“The marble was nice.” -Alcantar J.

“They came when they said they would.”
-Anna S.

“The first time I used them, they were very expedient and the quality of the service was very good.” -Jason L.

“Their ability to get the job done quickly” -Jim B.

“They completed the job on time.” -Doug M.

“George's customer service is very good. I liked the granite that I bought.” -So, B.

“They were very polite.” -Bernard S.

“George” -Kevin P.

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