Swimming
Pools
Alameda County
Riviera Pools
(925) 736-3800
Serving Contra Costa and Alameda Counties
www.poolsbyriviera.com
Tony Cisek,
Owner and President
Jim Hammer,
Partner and Designer
SERVICES
Pools
Patios
Barbeques
Fireplaces
Natural Art Pools
Retaining Walls
Seat Walls
Spas
Waterfalls
HOURS
Mon – Fri: 8am – 5pm
Other: By
Appointment
GUARANTEES
Ten-Year Structural Warranty
EMPLOYEES
6
Workers Comp Ins.
Liability Insurance
State Lic. No. 449582
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 128 random customer surveys made since July 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We
declare that Riviera Pools has passed all of the rating steps and has
earned the Diamond Certified award, Certificate No. 442.
|
 Riviera pools has been building beautiful custom pools since 1981. |
Riviera Pools has been designing and building highquality pools and hardscapes since 1981. In addition to swimming pools, they specialize in a wide range of hardscapes including patios, barbeques, fireplaces, seat walls, retaining walls, spas and natural-setting "art pools" and waterfalls. Riviera pools provides thorough and informative presentations, taking the time to explain the details of their products and services.
Although their focus is on the design of pools and hardscapes, Riviera Pools will also recommend a conceptual design for landscaping and work with a landscaper, providing the customer with a seamless project.
COMPANY
PHILOSOPHY
"Our reputation for being reliable, honest, and of high integrity
is important to us. We have a commitment to excellent customer service
and customer satisfaction, treating every property we work on as if it
were our own and going the extra mile to make sure our customers are happy.
"We're not interested in being the cheapest contractor out there and building hundreds of pools. We use the best materials and the best practices, meeting and exceeding all standards. At the end of the day, we build it right!"
EXCERPTED
SURVEY RESPONSES
"They responded quickly, were very professional and kept me updated
on everything. Also, the drawings were great."—R.
"They kept me very well informed—I never felt in the dark. The construction people always cleaned up after themselves and were very friendly. I couldn't be more pleased."—D.
"I liked the design, the customer service and that they were on time."—R.
©2002-2007 | American Ratings Corporation
