Auto Repair

Alameda County

Pioneer Auto Service

(925) 837-1000

1955 San Ramon Valley Blvd.
San Ramon, CA 94583

pioneerautoservice.com JWL459@ix.netcom.com
Bob Fuenzalida, Owner

SERVICES
Diagnostics
Inspections
Maintenance
Repairs

HOURS
Mon – Fri: 8am – 6pm

CREDIT CARDS
Amex
MasterCard
Visa

GUARANTEES
1 Year Parts and Labor

CERTIFICATION/TRAINING
AAA Approved Shop
ASE Certified Mechanics
ASE Master Technicians
Smog Licensed

Workers Comp Ins.
Liability Insurance
State Lic. No. AF234142
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 155 random customer surveys made since Feb. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Pioneer Auto Service has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 019.

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Survey Comments

Pioneer Auto Service works hard to make service and repairs to every major system of your vehicle as easy as possible. We guarantee that your car services are fixed right, priced right, and right on time.

Pioneer Auto Service enjoys providing honest, high-quality service to their customers and take pride in knowing they can handle all your automotive needs. They accept appointments or you can just drop by, whichever is more convenient for you.

COMPANY PHILOSOPHY
"While we strive to provide top-notch quality and reasonable pricing, we also emphasize convenience for our customers. It is never a pleasant experience to have your car break down and have to take time out of your busy schedule to bring it in for repairs. Our goal is to make your experience as painless and hassle-free as possible. We will treat you with courtesy and will make sure you understand the problem and your options for repair. We will estimate all services and will not perform any repairs without authorization. Furthermore, we stand behind our work. If there is a problem with any service or repair we've performed, we will work with you to resolve the matter to your satisfaction."

EXCERPTED SURVEY RESPONSES
"I can't say anything but the best about them. I am very happy with the service I get."
— Rich R.

"There's something about them that I trust."
— Mark S.

"They are honest, professional and very friendly. — Kay B.

"They're honest and upfront." — Jane R.

"They are the best at what they do."
— John J.

"They seemed to know what the problem was and they fixed it." — Richard P.

“They’re friendly, professional, quick and reliable. We’ve had nothing but good service.” — Linda

See Survey Comments