What did you like best about Molly Maid of East Bay Hills?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/6/2002 and 3/22/2008. Customer last names have been initialized for privacy. 

"They were friendly and reliable. I trusted them. They did good work. They were the sweetest people we have had. I have never had a problem with them."They were friendly and reliable. I trusted them. They did good work. They were the sweetest people we have had. I have never had a problem with them." - Elmo C.

"They're always consistent, trustworthy and reliable. They do a good job." - Judy D.

"They are reliable. The cleaning staff, as well as office staff, are courteous and understanding of my specific needs. The gals that come are real sweet." - Elizabeth G.

"The little details that they do for me and their attitudes, they're wonderful. I just love them." - Hortencia R.

"The dependability" - Kathy C.

"They do a good job." - Olga C.

"The women who come out are pleasant and efficient.

They do a good job." - Ruth F.

"They're friendly and pleasant to have around. They do a good job." - Mary F.

"From talking to the people in the office to the people who come out, they're outstanding. I love the women who come out. They are pleasant and very friendly. They consistently do a great job." - Shannon G.

"The quality of the work, they give me reminder calls a few days ahead. We have great communication with one another. If I ever need special things done, I just let them know and they get done." - Danna J.

"Their honesty and reliability" - Jeanette M.

"They do a good job. We continue to use them." - Ola B.

"They were here on time and very thorough. They were very nice girls. I think the maids that came to my house did excellent work." - Sara C.

"Reliability, they showed up on time." - Mark C.

"They are very thorough. I feel that everything has been attended to." - Pamela D.

"They were friendly. They did a really good job. My house was clean when I got home." - Thomas G.

"They seemed to be very thorough in their work." - Barbara M.

"They were reliable. They were able to come on a moments notice. They did a good job." - Kindra S.

"They're really thorough." - Jackelyn C.

"They are very reliable. They always do a good job." - Ann C.

"They were on time. I would recommend them to anyone." - Vera C.

"They are very competent and pleasant. I'm satisfied with their service." - Lucy J.

"They're very methodical and very organized." - Pat Y.

"The convenience" - Armando M.

"They were very good." - Charles B.

"They're very sweet people. They really try to do the best job for me." - Mark P.

"They do a good job cleaning. They do it professionally and on time." - Theresa W.

"They're very reliable. If we ask them to do something extra, they will do it." - Richard A.

"They are very dependable and clean." - Muriel A.

"They get to work. They don't monkey around." - Ione B.

"We use them every two weeks. I like that someone else cleans my house." - Vernon C.

"They will take any requests I have. They get the job done for me." - Colleen C.

"If they are early, they give me a heads up. They work around my schedule. They always do a good job." - Debra G.

"I like that they're reliable and that they work in teams. If one person is out ill, that doesn't stop the housecleaning." - Kevin L.

"They're very high in customer service." - Mark R.

"They do a very thorough job. They get it done quickly." - John V.

"They're reliable. Their work is good." - Carolyn Z.

"I like that when they come, they bring their own equipment. They do a good job." - Mary G.

"They are fairly flexible in terms of time. We had to change our schedule. They were good with that. Their maids do a good job." - Kevin I.

"They are on schedule. They always show up. They're honest and very reliable." - Elizabeth B.

"They're reliable. They do a pretty good job."
- Joanne D.

"They're willing to do what I ask." - Winfred F.

"They are reliable." - Rita H.

"They are very consistent with showing up. They properly notify me if there is a problem." - Gary H.

"I feel they do a pretty thorough job. They are pleasant to deal with." - Deborah K.

"They're very reliable." - Sara B.

"They're very thorough in the kitchen. I love that they mop the floor. They dust really well." - Monique Q.

"The staff are friendly enough." - Charlott W.

"They are very reliable and timely." - Lysha A.

"They're always consistent, trustworthy and reliable. They do a good job." - Judy D.

"They are reliable. The cleaning staff, as well as office staff, are courteous and understanding of my specific needs. The gals that come are real sweet."
- Elizabeth G.

"The little details that they do for me and their attitudes, they're wonderful. I just love them." - Hortencia R.

"The dependability" - Kathy C.

"They do a good job." - Olga C.

"The women who come out are pleasant and efficient. They do a good job." - Ruth F.

"They're friendly and pleasant to have around. They do a good job." - Mary F.

"From talking to the people in the office to the people who come out, they're outstanding. I love the women who come out. They are pleasant and very friendly. They consistently do a great job." - Shannon G.

"The quality of the work, they give me reminder calls a few days ahead. We have great communication with one another. If I ever need special things done, I just let them know and they get done." - Danna J.

"Their honesty and reliability" - Jeanette M.

"They do a good job. We continue to use them."
- Ola B.

"They were here on time and very thorough. They were very nice girls. I think the maids that came to my house did excellent work." - Sara C.

"Reliability, they showed up on time." - Mark C.

"They are very thorough. I feel that everything has been attended to." - Pamela D.

"They were friendly. They did a really good job. My house was clean when I got home." - Thomas G.

"They seemed to be very thorough in their work." - Barbara M.

"They were reliable. They were able to come on a moments notice. They did a good job." - Kindra S.

"They're really thorough." - Jackelyn C.

"They are very reliable. They always do a good job." - Ann C.

"They were on time. I would recommend them to anyone." - Vera C.

"They are very competent and pleasant. I'm satisfied with their service." - Lucy J.

"They're very methodical and very organized." - Pat Y.

"The convenience" - Armando M.

"They were very good." - Charles B.

"They're very sweet people. They really try to do the best job for me." - Mark P.

"They do a good job cleaning. They do it professionally and on time." - Theresa W.

"They're very reliable. If we ask them to do something extra, they will do it." - Richard A.

"They are very dependable and clean." - Muriel A.

"They get to work. They don't monkey around."
- Ione B.

"We use them every two weeks. I like that someone else cleans my house." - Vernon C.

"They will take any requests I have. They get the job done for me." - Colleen C.

"If they are early, they give me a heads up. They work around my schedule. They always do a good job." - Debra G.

"I like that they're reliable and that they work in teams. If one person is out ill, that doesn't stop the housecleaning." - Kevin L.

"They're very high in customer service." - Mark R.

"They do a very thorough job. They get it done quickly." - John V.

"They're reliable. Their work is good." - Carolyn Z.

"I like that when they come, they bring their own equipment. They do a good job." - Mary G.

"They are fairly flexible in terms of time. We had to change our schedule. They were good with that. Their maids do a good job." - Kevin I.

"They are on schedule. They always show up. They're honest and very reliable." - Elizabeth B.

"They're reliable. They do a pretty good job."
- Joanne D.

"They're willing to do what I ask." - Winfred F.

"They are reliable." - Rita H.

"They are very consistent with showing up. They properly notify me if there is a problem." - Gary H.

"I feel they do a pretty thorough job. They are pleasant to deal with." - Deborah K.

"They're very reliable." - Sara B.

"They're very thorough in the kitchen. I love that they mop the floor. They dust really well." - Monique Q.

"The staff are friendly enough." - Charlott W.

"They are very reliable and timely." - Lysha A.

"They get the job done and they are reliable." - Jill J.

"They do a good job, they are friendly, and they are professional. I have no complaints." - John L.

"They were efficient and relatively thorough." - Malcolm A.

"They were able to work with our time schedule." - Kristine M.

"I don't have to be here to have a clean house; they come in, do what they have to do, and then they leave." - Anna A.

"I like that I don't have to be home when they are due to come clean my house." - Costello K.

"I like that they are accountable." - Allison N.

"I like that they were prompt." - Larry G.

"They were very neat and did a good job organizing." - Jefferson S.

"They are reliable and they do a good job." - Smith L.

"They do the work without any supervision." - Ingeborg B.

"I like that the women were nice and did a thorough job." - Ellison S.

"I like the consistency with which they clean the house and I like their demeanor. When I'm home, they accommodate what I 'm doing. They're super, I am one of their most satisfied customers." - John H.

"They are convenient, and they appear to be able to set a schedule and live by it." - Caren K.

"They do a thorough job most of the time." - Kimberly G.

"Almost everything, they're quick, they work hard, and they're very pleasant." - Olga C.

"They keep the mess under control." - Ava J.

"They are pretty predictable in what they do." - Judy M.

"They cleaned my house when I couldn't." - Ken H.

"My house is clean." - Esther M.

"They always come on the right day, finish up on time, and generally do very nice work." - Susan Y.

"They do a good job." - Kaven W.

"I like coming home to a clean house." - Samantha C.

"They showed up when they said they would." - Ignacia S.

"They're initial cleaning was good." - Reginald J.

"They go above and beyond; they do things that I don't even ask about." - Elizabeth

"The house is clean and smells good, Armando is a nice guy." - Elizabeth M.

"They are thorough and fast."They were also very pleasant." - Alnev L.

"You can be honest with them, and they will listen." - Silvia L.

"They show up." - Barbara R.

"They do the work well." - Bradley B.

"I like that when I come home it is done." - Kimberly D.

"The house is clean when I come home." - Kathy E.

"They are fast and efficient." - Kimberly G.

"They are good at cleaing the house." - Angie P.

"For the most part they have been good." - Kelly S.

"They do what you want done on a good level." - John V.

"The house is clean and I don't have to do it myself." - Kimberly W.

"The manager is very professional" - Michelle B.

"The women are friendly and nice."They keep to the schedule." - Jamie C.

"They do a pretty good job." - Linda J.

"They're fast." - Laura M.

"I decline to state." - Rene H.

"I like the idea of the same team coming every week." - Melissa M.

"Work is really good, we don't have to be here ." - Fay G.

"The two girls I had were very professional and nice, and I felt very comfortable with them being in my home, and they had a system and they worked well together." - Mikie C.

"I think they do a pretty good job." - April A.

"I don't have to do the work." - Florence D.

"I like the gal who has been coming she is great." - Lisa G.

"The two ladies that come work unsupervised; they are honest and take pride in their work." - Evelyn L.

"Very thorough" - Susan G.

"They are on time, they remember it after we tell them something once." - Albert K.

"Thorough, not a problem, things are done." - Daniel P.

"Did a fairly good job of cleaning." - Antony O.

"I could leave my key and trust them and come home to a clean place." - James I.

"The lady that came was professional." - David M.

"They showed up on time." - Shirley L.

Back to Profile