Countertops

Alameda County

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What did you like best about Kerrock Countertops, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/29/2007 and 11/1/2007. Customer last names have been initialized for privacy.

“Very prompt, customer-oriented, professional workmanship, good proposals and fast scheduling” - L. C.

“They were prompt, courteous, professional, clean and they finished on time.” - Mr. S.

“They were neat, clean and they did a good job. I've recommended them to several people.” - Mr. E.

“Accuracy in their work and timeliness”
- Mr. U.

“They were professional and they did what they said they would do. The installation went well and the product has also performed very well.” - Mr. W.

“The workmanship was good.” - Mr. L.

“They did a good job. They are thorough, clean and I like that they're a local family-business.” - Mr. D.

“I like the quality of the products and the overall service I've received from them. I have used their services three times now. I recommend them to friends. They are very knowledgeable and professional.” - Mr. E.

“We've used them twice. I like his personality and professionalism.” - Mr. R.

“Personable service” - E. C. C.

“Glenn was very good.” - Mr. D.

“Their availability and timeliness” - T. C. S.

“They did a nice job.” - Mr. C.

“They are professional, friendly and they offer an incredible product at a great price.” - Mr. K.

“They are great people. They were professional, helpful and did a wonderful job.” - Mr. P.

“They're on time.” - M. C.

“I like the fact that they are a family-owned business. The prices are reasonable and the countertops are beautiful.” - Mr. T.

“The salesperson was patient, knowledgeable and he explained things in a way that we could understand. He was the deciding factor in choosing to work with them.” - Mr. K.

“I like the fact they're smaller than a lot of other outfits that deal in that kind of countertops. They are more responsive than other companies and when it comes to handling things. I also like that it's a family-run business.” - C. E.

“They were friendly and able to give us what we asked for.” - Mr. Z.

“Their prices are very competitive.” - Mr. S.

“They answered our questions and had what we wanted. They started and finished the project on time and did a terrific installation.” - Mr. B.

“They were timely and the quality of the work was wonderful.” - S. F. M. C.

“They are a small and local company that has a very hands-on attitude. They don't use subcontractors. They did some extra work for me which I didn't think they would be willing to do.” - Mr. P.

“They were quick and easy to do business with.” - Mr. M.

“They had the sinks I was looking for and the product was very nice.” - Dean L.

“They are very professional.” - Mr. L.

“I like the product.” - Mr. A.

“They are very professional all the way around.” - Mr. W.

“I like their integrity, honesty and professionalism. They did a great job coordinating with the company that did the cabinets. The customer service was the best.” - Mr. L.

“I've used them several times. They are prompt, professional, reliable and they do what they say they are going to do.” - Mr. P.

“They came on time and did what they said they would do. The price was reasonable.” - Mr. T.

“They did a great a job. They were prompt, professional and friendly.” - Mr. H.

“I liked the personal attention. They provided excellent drawings and built it exactly the way I wanted.” - S. C.

“The quality of the work and the product are outstanding. I've used them several times now.” - Mr. F.

“They came out, measured and installed the countertops perfectly. I like that they're a family-owned company. They were very quiet and professional.” - J. & L. C.

“I like the people and the product.” - Wayne K.

“The service” - P. W. P.

“We've used them on several occasions. They were very professional and reliable in comparison to other contractors we've used in the past. They did good work and the product was good.” - Mr. C.

“They were honest and helpful.” - Mr. H.

“I liked that they're a family-owned company. They came in and did what they said they would do on time. They were also very clean.” - Mr. S.

“The quality product, excellent service, and easy to work with” - Mr. B.

“He's a good businessman.” - E. E. S. C. C.

“Everything went according to plan and they did a good job.” - Mr. R.

“The service is excellent and the product is good. The price to value ratio is quite appropriate.” - T. T. D.

“They were friendly, helpful and I liked the product.” - Mr. V.

“The people were pleasant and did everything they said they would do in a timely and professional manner.” - Mr. B.

“I have confidence in their ability. I liked their attitude and they did what they said they would do.” - L. C. C. I.

“The quality was good. The price was also reasonable and everything else was great.” - Mr. M.

“They’re one of the best contractors I've worked with. I liked their prompt service, quality product and the work was done in a short time frame. Everything was done exactly as it was supposed to be done. They did a really good job.” - Mr. W.

“They were all very nice and friendly.” - Mr. Y.

“They are good people to do business with.” - Mr. S.

“They were on time, they met the schedule and did a quality job.” - Richard H.

“They did a good job with the installation. They were efficient and courteous.” - Mr. B.

“The good quality product, good customer service and excellent people” - Mr. F.

“They were on time and the results were what we expected.” - Mr. F.

“They were honest and they did a good job.” - Mr. S.

“They were professional, friendly, courteous and they worked fast.” - Mr. C.

“They were very professional. They kept everything very clean and did a great job with the installation.” - Mr. D.

“They were on time and did a good job. When we discovered that our new sink had a defect two months later, they came out right away and took care of it.” - Mr. J.

“They're friendly people. I've always used Bill's company. His sons and employees are very good. They do what they say they'll do.”
- P. C.

“They were very business-like and efficient. They arrived and finished the work on time. The product was terrific and the price was reasonable.” - India G.

“I like the product.” - Mr. P.

“It was a while back, but they did a good job. They were prompt and professional.” - Mr. M.

“They were very responsive and they did what they said they were going to do.” - Mr. Z.

“They were responsive, they had quality product and they followed through with everything they said they would.” - Mr. U.

“They delivered as promised.” - Mr. M.

“They were quick and they arrived on time. They always return phone calls. The cost-to-value ratio is also very good.” - Don S.

“They were able to do what we needed. I like the product.” - Igor F.

“They're clean, reliable and they hold to the cost estimates. They're the kind of people you don't mind having in your home.” - Michael V.

“They take care of everything and do what they say they'll do.” - K. S.

“The project went smoothly from start to finish.” - Mr. H.

“They were easy to do business with. I liked the quality of the product and the wide selection of colors.” - Mr. P.

“I liked the good quality work and the reasonable price.” - Mr. H.

“He's easy to work with and he keeps in contact with me.” - B. C. S.

“I liked the product.” - B. C.

“The customer service was great. They were responsive and attentive. I also liked that they were a local and family-run business.” - Mr. P.

“The installers and the people were great.” - Mr. E.

“They did what they said they were going to do.” - Greg G.

“They were willing to work with me. They paid attention when I tried to explain things to them.” - Michael W.

“They were very nice people and I like the product.” - Mr. D.

“They were fast and courteous.” - A. I.

“I liked the products.” - Mr. W.

“They started and finished the job on time.” - Mr. R.

“Their timeliness” - Mr. M.

“We were very happy with the services they provided.” - Mr. M.

“They were able to get it done when we needed it.” - Marsha C.

“The product was good and they were very personable.” - Mr. C.

“The quality of the product was good and the price was reasonable.” - Mr. B.

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