Countertops
Alameda County
Kerrock
Countertops, Inc.
(510) 441-2300
33220 Western Ave, Union City, CA 94587
Serving the Greater Bay Area
www.kerrock.com
info@kerrock.com
William Lisac, Owner
SERVICES
Residential & Commercial
Kitchen & Bathroom Remodels
Custom Tub & Shower Surrounds
Custom Shower Pans
Fabrication & Installation
Solid Surface, Quartz, Soapstone, Slate, Marble, Granite
HOURS
Mon – Fri: 8am – 5pm
Weekends By Appointment
CREDIT
CARDS
MasterCard
Visa
Workers
Comp
State
Lic. No. 280993
Liability
Insurance
Business
Practices
Current
Complaint File
Legal
& Finance
CUSTOMER
LOYALTY
Based on 115 random customer surveys made since February 2007 asking each
customer: “Would you use this company again?”
CUSTOMER
SATISFACTION
“Please rate your satisfaction with the quality received.”
RATING
STATUS
We declare that Kerrock Countertops, Inc. has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 1035.
Celebrating their 35th year of business in the kitchen and bathroom remodeling industry, Kerrock Countertops, Inc. is a family-owned and operated business. In 1995 they concentrated their focus on solid surfaces with a new product emerging from Europe – kerrock®. Installing kerrock® in a kitchen or bathroom beautifies the interior and provides a durable, low maintenance surface that increases the property value and will provide a lifetime of worry free use.
In keeping with their goal to provide practical and low maintenance products that minimize the threat of bacteria, germ, and mold growth they now feature the best names in Quartz surfacing (Cambria, CaesarStone, LG Viatera), and traditional favorites in Natural Stone (Green Mountain Soapstone, and Woodland Jade Slate). For their clients looking to make a unique and distinctive statement they offer the unparalleled beauty from nature in Granite, Marble, Onyx, Limestone, and Travertine imported from quarries around the globe.
COMPANY
PHILOSOPHY
“Customer service is paramount to our long standing success. Everyone
claims to give superior customer service, but our proof lies in the longevity
of our business. We endeavor to provide the best products, at competitive
prices, and we guarantee our work – period! We will exhaust all resources
to make you a loyal client willing to recommend us to others. Our best
salesman is a satisfied customer willing to spread the news about Kerrock.”
EXCERPTED
SURVEY RESPONSES
“I like the fact that they are a family-owned
business. The prices are reasonable and the
countertops are beautiful.” — Taylor R.
“They were very businesslike and efficient. They arrived and finished the work on time. The product was terrific and the price was reasonable.” — India G.
“They were professional, friendly, courteous and they worked fast.” — Carbalho
“They were nice people and I like the product.” — D.R.
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| Marin County |
| Monterey & San Benito Counties |
| San Francisco |
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| Other Counties |
©2002-2007 | American Ratings Corporation
