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John
A. Manuel Construction
(510) 357-5177
Serving San Leandro, Castro Valley, Hayward, San Lorenzo, Union City,
Newark and Fremont.
tidyacres@hotmail.com John
A. Manuel, Owner
SERVICES
Large Residential Rehabs
Kitchens
Bathrooms
Commercial Tenant Improvements
ADA Upgrades
HOURS
Mon – Sat: 7am – 7pm
After hours by appointment
Workers Comp Ins.
Liability Insurance
State Lic. No. 656336
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 20 random customer surveys made since April 2005 asking each customer:
"Would you use this company again?"

CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We declare that John A. Manuel Construction has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 658.
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Survey
Comments
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Having
started in the foundations area of
the construction business in 1970,
John A. Manuel received his college
degree and then returned to the construction field in 1984, preparing
estimates for remodels. This gave him the strong background that
he utilizes every day in his own contracting company, which he has
owned and operated since 1990.
COMPANY PHILOSOPHY
"What
differentiates my business are the very strong subcontractors that
I use. For my part, I'm very detailed when I quote a job. I explain
the entire process, step-by-step, both verbally and in writing to
make sure that everything is extremely clear. I champion the homeowner's
rights, and always focus on their needs.
Unlike
so many other contractors in the industry, I believe in returning
phone calls. My personal attention to customers generates goodwill,
which goes a long way. I can honestly tell you that this business
is not devoid of problems. If there's a problem, I resolve that
problem as soon as possible.
I've always believed in going beyond the call
of duty to make sure that everything is done right and do everything
I can to avoid surprises for my customers."
EXCERPTED SURVEY RESPONSES
"I liked his honesty and he came into my home
as a gentleman. We exchanged ideas and he offered great ideas. He
is very professional and everything was organized and every detail
was included in writing."—Peter K.
"As far as I'm concerned, he is a pro's pro. The bottom line
is that John offers total customer satisfaction."—Tom
K.
"John has a human heart and everything falls into place after
that. He's concerned with the customers' welfare and feelings. He
always asks if things are going well with his crew as well as with
the subcontractors."—John & Beatrice L.
"They were prompt, worked steadily, and finished on time."—Evelyn
D.
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Survey Comments
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