Roofing
Alameda County
What did you like best about General Roofing of Oakland?
The following are verbatim customer responses from research that American
Ratings Corporation conducted between 3/18/2002 and 10/26/2004. Customer last names have been initialized for privacy.
"They kept their word. They were prompt and professional, extremely reliable. They kept to the schedule." - A. A. A.
"I was impressed with their timeliness, efficiency and overall quality of work." - Sharon A.
"They listen to the customer and Mike Cobb and Mike Wakerling are great. They are just really good all the way around." - Peter B.
"They brought in enough men for the job." - Susanna G.
"I liked the quality and the speed." - Les H.
"The workers were really nice, the estimater was good, Mike Cobb did a great job and was honest, the service was good, the roof looks great and they put it up quickly." - Brad J.
"I liked the saleman, Mike Cobb. He explained everything very clearly and I never felt pressured. The quality of the work was also excellent." - Allison C.
"Their sales and customer service skills were impeccable. I am basing the good scores on our current weather. We haven't had rain since the roof was put on." - Basil F.
"They were prompt and efficient." - Martha M.
"They were very efficient, they came and finished everything very quickly, it took them about two days." - Jack W.
"The saleman was excellent. They were very clear about explaining the materials and procedures to me." - Toni F.
"They were prompt and attentive." - Myron O.
"They were prompt and cleaned up after." - Mrs. B.
"very clean and careful cleaned up at end of day" - Harvey B.
"I like that they did the job in one day." - Janet C.
"They're personable; they stay on top of their crews and treat them well; they show up on time; good office help; they're knowledgeable; the price is money's worth." - Arthur E.
"They provided great service and they have a great crew." - Brad J.
"I only used them once, but they were on time everyday and finished the job when they said they would." - Lean L.
"Mike was a great salesman and the crew was great. They worked hard and cleaned up everyday. ." - Beatrice P.
"They were efficient and gave us good advice." - Lawrence S.
"They fixed the problem we had and more." - Bob S.
"Their office personnel response-time is great, I like their staff, their intelligent, nice, fun and don't mess around." - Paul V.
"I like the fine craftmanship." - Mary Y.
"Mike Cobb was very personable when he came to my house, and showed real interest in my getting business. In fact I paid more than lowest bidder just to go with them because Mike was so nice and so helpful." - Jeff M.
"They took care of my business, I had a bad leak in my roof and they fixed it, Mike was great." - Eddie B.
"They are straight forward and easy to deal with" - Lisa R.
"They did a good job and were very professional." - Robert A.
"The man who came and talked to me and sold me on it." - Doris M.
"They did a good job and cleaned up after." - Ann P.
"The overall workmanship was very good." - Steven S.
"The work was finished quickly and professionally." - The S.
"The price was right; they had good upfront personnel." - John M.
"The work ethic." - Eddie J.
"They fulfilled the contract. Good service and friendly attitude." - Terry K.
"Promptness" - Jerome S.
"They were prompt and did a good job." - Chuck T.
"They are excellent contractors and we appreciate them." - Mitchell T.
"Responsiveness" - Leslie G.
"Prompt and friendly service." - Jennifer N.
"They did the work as agreed." - Tom E.
"They were clean and prompt." - Janice M.
"I was satisfied with the job they did." - Mrs. P.
"They are knowledgeable and prompt." - Sally R.
"They did what they said and were responsive to questions." - Stacey M.
"They showed up when they said they would." - Donna K.
"Everything was reasonable." - Jimmy E.
"The response was good and the job was done clean." - Dorothy S.
"Dependable." - A2Z Construction Company
"Everything was completed according to my instructions, I didn't have to get on anybody. They were here on time and finished on time." - Neville A.
"They are a man of their word, they're on time and they do good work." - Mr. A.
"They cleaned up their mess before they left." - Cal A.
"Persistence." - Al A.
"Even though their price was quite a bit higher for the roof I wanted than the other roofers that came over, I chose them anyway. I guess I liked the people better." - Mrs. B.
"Did an outstanding job." - Roanne B.
"They did such a great job, fast, fun to see seven guys on my roof at the same time, they did things to our roof that had never been done before that helped, and they were most responsive when we found one piece that was left incomplete." - Rick C.
"Fair, efficient, prompt." - Paul D.
"Prompt, they stand behind their work." - David F.
"Honest, that's the main thing, not real corporate, sort of gives you that small town feeling." - Leslie G.
"Overall very pleasant, good work and very quick." - Phil H.
"Their quote, their attitude and the quality of the work." - Linda H.
"The quality of their work, experience of their people." - Catherine J.
"Professional, reliable and there weren't any loose ends." - Barry K.
"I think they deserve a 10, the did the job, and are responsive when you have any questions." - Paul L.
"Used them both for personal use and for business use." - Bill M.
"Very professional, they do well for us, anytime we call them." - Gale Ranch
"Their work is meticulous." - Suzanne M.
"They're the experts." - Harry N.
"Professional, reliable and efficient." - Darlene S.
"They stuck to their estimate." - Mike T.
"Overall, they're the best there is." - Lloyd W.
"They were easy to work with, patient with us." - Dottie A.
"Responsive, took care of any problems that occurred ." - Steven B.
"The price was within the range we were looking for." - Lydia B.
"They did what we signed up for and did it well." - Terry B.
"They did a clean and good job." - Mary B.
"The job is fine, it worked, they cleaned up after, efficient, I've used them for three other jobs as well." - Phyllis B.
"They're local, convenient." - Rick C.
"They did exactly what we asked for." - Edward C.
"They were great! Very nice job, courteous people." - Yvonne C.
"They were quick." - Brian D.
"Responsive to any questions we had." - Neil D.
"Efficient, prompt." - Gherin E.
"No guess work, they looked at it, gave me a quote, completed the work in the time they said they would." - Anthony E.
"The roof still looks good, hasn't had any leaks." - Claudette F.
"They showed up on time, did the work very nicely and that's how they left it, very nicely." - Allison G.
"They're one of the better roofing companies around." - Douglas I.
"They're a well known company." - Millicent J.
"Their years of experience and knowledge." - Jay J.
"The one-to-one service." - Diane K.
"Very well organized, communicate well." - Emile K.
"The office people are very nice and the guys who came out just did what they had to." - Sally L.
"They were on time, nice work, nice people." - Mr. L.
"Good company, nice people, great job." - Andrew L.
"They were honest with us, finished the work on time, which is very important." - George M.
"They told me what to expect, they didn't insist on something I didn't want." - Scott M.
"They came all the way out here, I don't live in Oakland." - Mrs. M.
"Honest, on time and they did fine." - Ariel M.
"They do the best work for our Oakland accounts." - R.M.
"I think we made out well by choosing them." - Jane M.
"Efficient and responsive." - Teresa M.
"Professional, on time." - Wendy M.
"I guess their promptness and efficiency." - Diane N.
"Honest, quick." - Joan O.
"They brought enough people to complete the job in two days." - Michael O.
"Professional, they know their work and we're happy." - Paradiso Mechanical Services
"I thought they were honest, they didn't make the project drag on." - Laura P.
"I didn't call them myself, the owner did. But I was here when they did the work and I must say they finished in two days and didn't leave a mess behind for us to deal with." - Promenade Apartments
"Understood our requirements, prompt." - Michelle R.
"I really like the people, very nice and seemed honest enough." - Jennifer S.
"Efficient." - Robert S.
"They were recommended to us and we were just thoroughly pleased." - Barbara S.
"They're professionals, quality work. Our customers are happy." - Strobel Properties
"They were pretty good, fast." - Robert T.
"They're a reputable company." - Mrs. T.
"Honest, efficient." - Earl V.
"Their flexibility." - Joe W.
"My husband hired them, but I was here when they did the roof and appreciated the fact that they cleaned everything up when they were done." - Ann W.
"They were very approachable." - Andrew B.
"They were responsive, quick, didn't leave a mess for me to clean up'." - Artilla B.
"The did a great job, here when they said, finished in two days as they said." - Charles C.
"They finished the job in good order, clean up was good, were on time and did what they said they were going to do for the price they advertised." - Mr. E.
"Efficiency." - Mr. G.
"Quality of the work." - Carol H.
"The work was done very nicely and they cleaned the mess up when they were done." - Christine K.
"I thought the cost was reasonable, the work was fine." - Kathy K.
"I just liked the work they did." - Heather L.
"Prompt, neatness, they tidied up everything when they were done." - Robin L.
"They were pleasant to interface with." - Etta N.
"Efficient and responsive." - Edward O.
"Quality work, professional people." - Elizabeth P.
"The roof is fine and we haven't had any problems." - Patrice R.
"They weren't too disruptive for any extended amount of time." - Redwood Gardens
"Quality workmanship." - Sarah R.
"They cleaned up after they were finished." - Martha R.
"Responsive to our inquiries." - Dorothy S.
"They were quick, on time and gone same day." - Anne S.
"Quality of the materials and the work." - Paul S.
"They did what we agreed on in a timely manner." - Jim T.
"The way they handled themselves when they first came out here and the day of the job." - Mr. T.
"Their price was higher than the other contractors I had over, but they did a nice job and the men were very pleasant." - Mark V.
"They work with you." - Allen W.
"Honest, professional." - Art W.
"Their work is great, clean and guaranteed." - Fred W.
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