What did you like best about Fremont Foreign Auto?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/4/2005 and 8/12/2008. Customer last names have been initialized for privacy. 

"Everything, including the price, I trust them. I think they are honest. I like everything about them." —Angela H.

"The quality of the service that I receive, and I like Sherry. She is in the office. She is very knowledgeable, not only in her job, but the technician's job as well." —Betty D.

"I feel they are very honest." —Candy J.

"I think they are honest and their prices are pretty good. Their customer service is also good." —Corinne W.

"He knows what he is doing." —Jack L.

"They just seemed very fair. They really took care of my car. I thought they were really good." —Jackie R.

"The owner has a great personality." —Joanna N.

"I liked the owner. He knew what was going on and he always explained everything. He always gave me options, which was very nice." —Martin A.

"They explain everything and the prices are fair." —Marianne D.

"They are very professional, upfront, and honest." —Martha L.

"Their service was very good. They helped us out a lot. Their workmanship was great." —David S.

"I liked their integrity and honesty." —Cindy A.

"Everything is okay. They are definitely a ë10í." —Ruben C.

"They do a good job." —Steve B.

"They are good and polite. They fix the car in the time they promise. Their work is very good. They get it right the first time." —Avinash P.

"Their prices are incredibly good." —Ed S.

"They showed me the parts that they fixed. They were very clear about the repairs. They explained everything well. They made sure that I had a clear understanding about the repair. They took their time with me. It was convenient." —Karna H.

"I think he was basically very professional, honest, and reasonably priced." —Raj G.

"Their troubleshooting abilities" —Scott V.

"They have a nice, clean operation." —Al A.

"They specialize in European cars." —Chris B.

"Their customer service was good." —Gwen H.

"The professionalism" —John S.

"The people are very knowledgeable and very friendly." —Steven C.

"Their quickness" —Leo P.

"The service, and I also liked their explanation of what was wrong with the car." —Rodolfo R.

"They were knowledgeable, and they did a good job." —Anthony C.

"The quality of the service" —Lorne M.

"I trust their work. What really meant a lot to me was their customer service, quality, and the time they put in." —Sandra S.

"I liked their service. They were prompt and timely." —Zula E.

"The quality of the service, they knew what they were doing at all times. They offered a fair price, which I thought was excellent." —Brad G.

"I like Eduardo. He's a good guy. I've been using them for years." —Joanna N.

"Honesty, reliability, and price" —Marianne D.

"Good customer service, and they donít try to over sell you." —Art D.

"I felt like I could trust them." —Rena H.

"I liked their customer service." —Christina F.

"They're the best auto place that I've ever been to. They're direct and honest. They are just great." —Michael S.

"Reliability" —Michael M.

"They're very courteous, knowledgeable, and they do what they say they're going to do. They get the job done on time." —Vincent T.

"They were friendly, and they did a pretty good job." —Rajeev S.

"I like Eduardo's personal touch. If I have a question, he's easy to get a hold of. The guy works like a mad man. He's always there." —Jason P.

"The owner is honest, which is important. He explains things well, and he goes above and beyond." —Amit P.

"Eduardo was nice and kind. He had a good attitude. The people that worked there were very friendly." —Rena A.

"Their friendliness and cleanliness" —John D.

"The owner is a very trustworthy guy." —Ken R.

"They did a great job." —Matt D.

"Eduardo does a good job, and he is honest." —Steve K.

"They have good prices." —Fabio C.

"They are customer friendly and nice." —Piia L.

"They are nice people." —Charles A.

"They seem to know what they are doing." —Lauren A.

"I liked Eduardo. He was professional, honest, on time, and he did very high-quality work. He really cares about his work and his customers." —Larry A.

"They are very honest, clean, and they explain in detail any work that needs to be done." —Victoria B.

"They are upfront, and they don't hide anything." —Sally B.

"They're very knowledgeable." —Bruce B.

"They are very honest and thorough. We use them all the time and we are more than pleased with them." —Scott B.

"I've never been happier with a mechanic in my life. The service, the prices, the convenience are all great." —Eddie B.

"I liked that they were accommodating in special circumstances and available by phone." —Shirley B.

"Eduardo is a very honest and trustworthy. Everyone there is great to work with." —Anne B.

"His personal touch and the time he takes to explain things" —Dennis B.

"He's good." —Rich C.

"Someone recommended them to me. I really liked that I could look and see what they were doing while they were working on my car. Everything I've had them work on turned out really well, and they live up to the warranty." —Carrie C.

"He’s honest and personable." —Jason C.

"Eduardo is easy to deal with, knowledgeable, and very available." —Kevin C.

"I like the service and the friendly atmosphere." —Lillian C.

"He does everything right." —Rina D.

"The honesty and straightforwardness" —Terrie D.

"I just like the way Eduardo explains everything to me. Also he lets me know when and how my car needs to be fixed." —Carol F.

"They are very thorough, they do good quality work, and they have good ideas on how to fix cars." —Greg F.

"I needed to go on a trip and my air conditioner needed to be fixed. He got me right in and fixed it. What more can I ask for?" —Tim F.

"I really liked how quickly they got me in and fixed my car." —Melissa F.

"The customer service" —Jesse G.

"The convenience, the quality of work, and the general appearance of the shop" —Phil G.

"The receptionist and the manager were really nice, and they fixed my car on time. They also charged me exactly what it said on the estimate." —Tina G.

"They were efficiency, kind, and personable." —Susan H.

"They were very honest, and they answered all my questions." —Pat H.

"They are honest, and as a woman I can trust them. They do good work, and their shop is very clean." —Rita H.

"The price was reasonable, they treated me fairly, and they were very personable." —Jay J.

"I was able to talk to the owner. He communicates very well with customers." —Rick L.

"They did a very thorough job, and they were very responsive, Also, they did more than we requested, and they advised us on anything that might have been of concern to us." —Natalia L.

"Eduardo is really honest, and he keeps his shop very clean. He also keeps to his schedule and finishes the job on time." —Catherine L.

"I liked their customer service, friendliness, responsiveness, and the quality of work was excellent." —John L.

"They always find the problems and fix my car." —Helen L.

"When you take in your car, they fix it. You don't have to take it back for the same problem." —Dale M.

"They were very good with communication, and they paid good attention to details in servicing a woman's car." —Suzanne M.

"I liked their personable and knowledgeable service. They also took very good care of my car. They locked it up inside the shop at night, and cleaned it up when it was done." —Bill M.

"The work was done when they said it would be done, and that was very important for me." —Nick M.

"Eduardo and his staff are helpful, knowledgeable, and able to get answers to all your questions." —Lorne M.

"He is probably the most honest mechanic I've known. I've been going to him for a few years, and he's never taken advantage of me. He's done excellent work." —Paul N.

"He is honest which is not easy to find in a mechanic. He's also knowledgeable and responsive." —Benjamin O.

"I like the personable attention and service." —Chris P.

"I like the service, the honesty, and their ability to find the problem." —Judy P.

"The customer service" —Anthony R.

"They are professional, and Eduardo is right on the money. They save the old parts, and they always let you know if they are going to be over the estimate." —Eduardo R.

"Luis has a wonderful personality. He knows what he's looking at right away, and whatever he does he does it quickly and perfectly." —Fred R.

"I like their quickness, and they always take the time to explain what's going on. Also, he shows me the parts that were replaced so I don't feel that he's ripping me off. He's doing a great job." —Michael R.

"The service and the friendliness" —Victor S.

"I like that I can trust Eduardo." —Dru S.

"Eduardo has great mechanical knowledge and service attitude." —Nancy S.

"They're reliable, they tell you what they're doing, and they show you the parts they're going to put in. They always get the car fixed." —Josh S.

"I've been dealing with them for a long time. They're good." —John S.

"The service and honesty" —Joyce T.

"The quick service and the accuracy" —Joe T.

"Personal attention" —Rudy V.

"The service and the staff" —Andrea V.

"They are very friendly, and I feel they take very good care of my car. I have never met the owner, but everyone else that works there is really great to deal with." —Lou W.

"I like the owner. He does good work and provides good service." —Rosangela A.

"They were honest and straightforward." —Ken A.

"He is honest, skilled, and straightforward. I've been a satisfied customer for years." —Doug A.

"They are very helpful." —Lydia A.

"I took my car to the Mazda dealer, but they didn't want to deal with it. I also took the car to two other shops who laughed at me. But when I took it to them, they were willing to take a look at it and they fixed the problem." —Dave B.

"His honesty" —Ravi C.

"His knowledge" —Rob C.

"They do very professional work." —Steve F.

"I like their openness and honesty." —Greg M.

"They were very frank and upfront about my car's problems and what could be done. They explained everything in detail and showed me all the parts they replaced." —Michael M.

"They are friendly, courteous, and honest." —Jim M.

"I think they are knowledgeable and upfront." —John N.

"I just like them, nothing specific." —Brian N.

"They seemed honest, and they kept us informed about everything they were doing. There were no surprises." —Larry N.

"The quality of the work" —Balwinder O.

"They are honest and professional. I like the webcam that is available 24/7 that shows you your car when it is in the shop." —Jim O.

"They seem fair and honest." —Greg P.

"I like working with Eduardo." —Doug Q.

"They seem to know what they are doing." —Janet R.

"Eduardo was very open and helpful. He answered all my questions and made good recommendations. He's a good mechanic." —Frank R.

"Eduardo is great.” —Jim S.

"They did a good job for me." —Jas S.

"Efficiency" —John V.

"Eduardo is very knowledgeable. He's got a great customer attitude, he treats you like a friend, and he goes the extra mile. If he finds something you didn't notice, he'll do an adjustment and fix little things for free." —Michael V.

"They're very upfront and informative about the work they need to perform." —John W.

"Thoroughness" —Adalberto C.

"He seems pretty honest, and the receptionist seems on top of everything." —William C.

"Location" —Larry C.

"They service Volvo automobiles." —Leroy C.

"I like that Eduardo goes out of his way to be caring on a human level. He's honest, and he does a good job." —Gigi D.

"The owner has good knowledge of older cars, and he was able to fix my old Peugeot." —Duncan G.

"I liked the owner's personality." —Matt L.

"I think Eduardo is very skilled, upfront, and professional." —Shannon P.

"I like Eduardo. He seems to know his stuff." —Eugene R.

"They took their time to find what the problem was, and they didn't just guess. They actually checked the car out thoroughly, and I liked that." —Julie S.

"I like Eduardo and his friendly attitude. He does excellent work, and he always seems to be willing to please." —Frank S.

"They seemed pretty knowledgeable about what they were doing." —Gabriel U.

"They were courteous, and they got the job done." —Ron W.

"Their location, prices, and good service" —Andy A.

"The owner communicates well." —Hal B.

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