Auto Repair

Alameda County

Frank's Garage

(510) 582-8906

20747 Lake Chabot Rd
Castro Valley, CA 94546

Serving Castro Valley and Surrounding Community

www.budadams
auto.com
Bill Adams and Family, Owners
Douglas E. Drake,
Service Manager

SERVICES
Factory Scheduled Maintenance
General Automotive Repair
Heating & Air Conditioning
Smog, Lamp & Brake
Inspection and Adjusting Station
Tires, Shocks & Struts
Transmission Service & Repair

HOURS
Mon – Fri: 7:30am – 5:30pm
Saturdays by Appointment

CREDIT CARDS
Amex
Discover
MasterCard
Visa

GUARANTEES
12-month, 12,000 Mile Minimum

Workers Comp Ins.
Liability Insurance
State Lic. No. AD233251
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since Nov. 2006 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.” Very Satisfied ·

RATING STATUS
We declare that Frank’s Garage has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 979.

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Survey Comments

Frank’s Garage offers the highest level of professionalism and service to the vehicle owners in the Castro Valley area. They are an outstanding alternative to taking your vehicle to the dealership. Frank’s Garage specializes in vehicle diagnostics and “Ck Engine Light” diagnosis in addition to regular Factory Scheduled Maintenance and simple periodic maintenance like oil and coolant changes.

Frank’s Garage is celebrating its 50th year in business, now under the ownership of Bill Adams and family. He started pumping gas at the family garage as a boy, and grew up in the business. Bill worked his way through Chabot College and San Jose State in the automotive industry, continuing in auto service and repair after graduation. Most of his staff has the same story, with a combined experience of his technicians and managers of over 75 years.

Whether you need a simple oil change, bulb replacement or an extensive engine repair, the work will be done by experienced ASE Certified Master Technicians with up-to-the-minute technical knowledge and top of the line parts. They stand behind or in front of all the work they do, you will get more than good service, you’ll also get peace of mind.

COMPANY PHILOSOPHY
“Our goal is to partner with our clients to provide the best possible automotive repair and service experience. We will take the time to develop a lasting relationship with each client to ensure the service or repair we make will solve our client’s needs.”

EXCERPTED SURVEY RESPONSES
“They explain what they are doing, and they give me a folder with a service record in it.”
– Mary S.

“I thought the gentleman was polite, helpful, honest and the work was fine.” – Eileen B.

“They give me excellent service, and they give me a ride home. They are helpful, friendly and I've never had a problem they couldn't fix.”
— Bobby F.

See Survey Comments