Bathtubs & Showers

Alameda County

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What did you like best about First Rate Renovations, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/20/06 and 8/20/2007. Customer last names have been initialized for privacy.

“They delivered everything they said they were going to.” - Diane A.

“Their promptness” - Cathy Z.

“David came out to hear what we wanted and to meet our needs. He didn't force anything on us and showed how he could do what we wanted. He gave us a reasonable time frame for the job, then the workers came out on time, and they were just extraordinary. The quality of the work was outstanding. They also cleaned up afterwards. We have nothing but praise for First Rate Renovations.” - Merle B.

“The project was finished on time, and the final cost was exactly according to the original estimate that they gave us.” - Jan S.

“The workman was very caring and professional.” - Cheryl S.

“They were on time, and they cleaned up after themselves everyday. They also followed through with what they said they were going to do. We're really satisfied.” - Kingman S.

“They were very nice, and they did a clean job.” - Maggie M.

“The workmen were really nice, and they had a good attitude. I was really impressed with the first-class work they did.” - Bev B.

“I like the fact that they showed up on time every day. They also finished on time and stayed on budget.” - Emily B.

“I liked their attitude. They were very personable, and the quality of work was good.” - Barbara S.

“Everything” - Toni C.

“They came when they said they were going to, but if they couldn't make it on time, they would call and let us know. When they were doing the bidding, they had everything written down, and they were willing to add or subtract according to our wishes. The person who came to do the work, Jon, was a gentleman and very neat. He put down a rug to cover the carpet, and he was very informative and polite. No matter how many questions we asked, he answered them politely.” - Doris S.

“They were extremely professional, timely, and they gave a lot of attention to details. They showed a high level of professionalism.”
- Robin R.

“Max was great. He and David were very good workers. We liked both of them very much. We enjoyed having them around.” - Ruth M.

“They know what they are doing, and they do good work. They were also very considerate to me and my neighbors.” - Carol C.

“I liked their ideas and professionalism. And, they always cleaned up.” - Connie T.

“They always left the place cleaner than before they came, and the finished work was excellent. They were also on time.” - Arlene S.

“I liked the speed, professionalism, and the fact that they explained what they were doing.” - Katlyn G.

“They were efficient, pleasant, and they did a wonderful job.” - Heidi H.

“The end product was very good. I also liked the speed in which they did the work. They were also efficient and clean.” - Mary A.

“The continuity of the work and the way they handled it” - Joan A.

“They were on time, and they did what they said they were going to do. They followed through.” - Ryan Y

“They were very courteous, responsive, and they cleaned up after themselves.” - Ruth M.

“Their attention to details” - Barbara K.

“The customer service was great.” - Dana H.

“They were very professional, and the quality of the work was excellent. They cleaned up well every day.” - Amor N.

“They were courteous, efficient, fast, and really great.” - Amy B.

“The professionalism ” - Claire A.

“They cleaned up every day.” - Susan T.

“They were here when they said they would be. They also responded to any problem.”
- Brenda M.

“They were punctual, and they finished the work on time.” - John M.

“I liked the quality of workmanship, and the price was good in comparison to other bids. Also they were friendly, and they did a very clean job.” - Jon W.

“The work that Jon did was great. He was very meticulous.” - Arcely B.

“The customer service” - Michelle M.

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