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Dublin
Car Tek
(925) 829-9300
6008 Dougherty Road
Dublin, CA 94568
tjcartek@aol.com
Tim Johnson, Owner
SERVICES
AC
Brakes
Smog Check
Transmissions
Tune-Ups
Heavy Duty
HOURS
Mon Fri: 8am 6pm
Sat: 8am 4pm
CREDIT
CARDS
Amex
Chevron
Discover
MasterCard
Visa
EMPLOYEES
6
CERTIFICATION/TRAINING
ASE Certified Technicians
ASE Master Technicians
Licensed Smog Technicians
Licensed Heavy Duty
Workers Comp Ins.
Liability Insurance
State Lic. No. AB177039
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 275 random customer surveys made since Feb. 2002 asking each customer:
"Would you use this company again?"

CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Dublin Car Tek has passed all of the rating steps and
has earned the Diamond Certified award, Certificate No. 012.
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See Survey Comments |
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Dublin Car
Tek
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Dublin
Car Tek owner Tim Johnson is a 30-year resident of the Bay Area. He has
over 25 years of experience owning and operating automotive repair shops.
Mr. Johnson considers Dublin Car Tek a family business, and his customers
are part of that family. Many long-time clients and second generation
customers continue to depend on Mr. Johnson and his staff for their automotive
needs. All Dublin Car Tek technicians are ASE Certified Mechanics. Mr.
Johnson is an ASE Certified Master Technician and license Smog Technician.
Services available range from oil changes to engine work and include transmissions,
air conditioning, brakes, tune-ups and smog inspections. Dublin Car Tek
works on most makes of foreign and domestic vehicles. Consider them as
an alternative to dealer services.
COMPANY
PHILOSOPHY
"There is no great mystery to the art of dealing with customers!
It all comes down to having the good, old-fashioned qualities of being
honest, fair and taking the time to listen to the customer's concerns.
We are in the business for the long haulnot out to make a quick
dollar and hustle our clients out the door. Anybody can claim to do great
work, but what differentiates us is our commitment to customer service.
We stand behind our work, and if there is a problem, we will fix it. Let
us service your automobile once and you'll never want to go anywhere else!"
EXCERPTED
SURVEY RESPONSES
"They are very good at what they do. I've been going there for about
ten years."
Andrew B.
"My
car was fixed right the first time. I didn't need to bring it back."
Richard S.
"I
had a better experience at Dublin Car Tek than I've had anywhere else
I've taken my car." Linda C.
"I
wouldn't take my car anywhere else!"
Laura S.
See
Survey Comments
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