Carpet & Rug Cleaners

Alameda County

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What did you like best about Dry Master Carpet Care?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/14/2002 and 5/17/08. Customer last names have been initialized for privacy.

"Excellent work" -Alison L.

"It is efficient and quick." -Frances M.

"I like their product and they are very nice to work with." -Dru B.

"Just that it is always the same people that come to the house" -Elizabeth G.

"He just comes in and does the job." -Henry S.

"He is very nice and responsive. He squeezes me in when he doesn't have time. Also the carpet is always dry. I have recommended him to everyone." -Jacqueline G.

"They did a very good job." -Jennifer E.

"The carpets get clean and there is no soapy residue. They stay clean longer." -Joan F.

"The fact that it is dry" -Kerry Z.

"I like that they use natural products. It is not real damp after you use it. I like my Dry Master representative, as he always fits me in and takes care of me." -Linda C.

"I like the fact that my carpets are left dry and that there is not a soapy residue that attracts dirt." -Elaine C.

"I like the process and the fact that it leaves the carpet dry when it is done. I also like the smell. I like Joe Russell too." -Nancie O.

"They do a great job. Joe and Monica Russell are just wonderful. I can always get an appointment right away." -Norie T.

"The gentleman who came, was very efficient, clean and helpful. The results were great." -Susan D.

"He comes in prepared and goes to work right away. He also helps in moving the furniture. He is here at the time he says he will be here. I think he is great." -Laura P.

"They did a good job cleaning the carpets." -Cheryl M.

"They do a good job." -Joanne S.

"Actually, we like Joe. He brought his wife and they explained the whole system to us. They explained everything. They seemed like real professionals and they worked very well together." -Ellen N.

"The staff" -Agatha S.

"You can walk on it right away." -Betty H.

"They did a good job." -Cecile H.

"I especially like that it is dry and they do the work very quickly. I can walk around on it pretty easily." -Carolyn K.

"They were very careful." -Maureen S.

"I liked the people as they were on time, neat and clean." -Gloria B.

"I liked the final results; they did a good job." -Cynthia J.

"Everything was fine; they do real good work." -Jeanette M.

"They have always been on time; they are very friendly; and they did a good job on the rug." -Sara C.

"I would love to use them again if they moved with me to Portland, because they did a very good job. They were very careful and conscientious. I trusted them to take care of my very expensive carpet." -Jackie M.

"The carpet was not wet when they finished the job." -Christine P.

"They do a wonderful cleaning job" -Jennifer S.

"They got the carpet done quickly." -Pricilla M.

"The carpet is clean and it didn't get wet. The crew was nice." -Cynthia M.

"I liked the fact that the job was done quickly and you didn’t have to wait for the carpet to dry." -Annette S.

"I trusted them completely." -Allison S.

"That it is quick, and the carpet is dry when they leave." -Tyrone C.

"They did a great job" -Jim C.

"I use them once a month and I haven't been disappointed yet" -Julie F.

"The quality of the products they use" -Kathleen N.

"Courteous and polite" -Marianne K.

"The cleaning solution" -Sharon D.

"They did a great job on the carpet" -Mary L.

"They do a thorough job and clean the carpets well, responsive" -Patricia H.

"They were prompt" -Alan F.

"I was satisfied with them that’s all I can say" -Betty H.

"Well the spots are gone" -Kathleen M.

"They did an efficient cleaning job" -Linda C.

"The product they use to clean the carpet seems to be a very good product. I only used them once." -Patty L.

"Joe is a great guy" -Al S.

"The product" -Agatha S.

"It seem to work" -Lynette K.

"It looks very nice." -Tracy M.

"It's dry." -Tyrone C.

"It doesn't leave rugs wet and it smells good." -Mary H.

"They did a good job, very nice, carpets very clean." -Nancy B.

"No wet carpets." -Nancy T.

"That I can walk on the carpet when they're done." -Louise M.

"Friendly and efficient." -Marianne K.

"I have them every year, any stains come out." -Louise P.

"Professional, honest." -Marcella P.

"The fact that it's dry, and it's a nice job." -Marilyn M.

"You can walk on it right away, good clean smell." -Martha M.

"They work with you, thorough job, prices are right, smells great." -Mary C.

"Prompt, they do their work, efficient and they don't pester you." -Laura P.

"Clean, not wet and it has all the stuff to add a wonderful smell." -Lila C.

"Good clean job." -Lester M.

"The fact that it's dry." -Joyce S.

"They do a great job." -Kathleen M.

"I was amazed at how quick they were." -Karen M.

"It's dry, clean, and you can walk on it afterwards." -Janice B.

"Well, it's dry for starters, there's no waiting." -Joanne B.

"Good prices, honest people." -Jean R.

"It's dry. Wouldn't have anyone else do it." -Eula H.

"I just love it, a nice job, and a nice bunch of folks." -Elaine S.

"Professional, quick, very clean." -Elaine C.

"They're very professional and they do a nice job." -Cindy

"They were on time, in and out, that quick." -Deborah M.

"Excellent! Carpet looks and smells great." -Alan F.

"I can put the furniture back." -Muriel L.

"Professional, quality, experienced." -Mary V.

"They're quick, thorough." -Nancie O.

"Have been using them for 3 years." -Luanne H.

"It's clean and dry, no waiting to put furniture back." -Margaret W.

"They're just great, and so is the job they do." -Lina S.

"Does a great job on the carpet." -Lita F.

"Clean and dry." -Joy J.

"They were pretty fast, efficient." -Karen E.

"They were very nice, and I was real happy with their service." -Kathy R.

"It's beautiful when they're done." -Janice B.

"They do a very nice job, honest, reliable." -Evelyn H.

"Very professional, nice job." -Frances C.

"It's dry, clean, looks very professional." -Holly F.

"Beautiful, clean, smells good too." -Ingrid S.

"It comes out really clean." -Elona

"Quality cleaning." -Elaine M.

"Quality carpet cleaning." -Cindy

"Professional, friendly, honest." -Deanna M.

"It's beautiful, they're nice, prompt." -Deana M.

"On time, quick and it's dry when they're done." -Deborah D.

"Didn't make the carpet wet." -Virginia L.

"Clean, dry, smells good." -Kirsten W.

"They do a good job and reasonable priced." -Joy R.

"The carpet's not wet." -Gaye W.

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