Audiologist
Alameda County
Better Hearing Center of Berkeley
(510) 845-4500
2316 Dwight Way
Berkeley CA 94704
www.Better
Hearing.com
CSGBetter
Hearing@aol.com
Mark Sanford, Owner
SERVICES
Audiology
Hearing Aids
HOURS
Mon – Thu: 9am – 12pm,
1pm – 5pm
Fri, Sat: 9am – 12pm
CREDIT CARDS
Amex,
Discover
MasterCard, Visa
BRANDS
GN ReSound, Oticon, Phonak, Siemens, Widex
EMPLOYEES
4 Audiologists, 2 Office Staff
Workers
Comp Ins.
Liability Insurance
State Lic. No. HA-2506
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 228
random customer surveys made since Dec. 2002 asking each customer: "Would
you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."
RATING
STATUS
We
declare that Better Hearing Center of San Leandro has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 206.
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CSG Better Hearing Center has been serving the East Bay since 1975. A nationally recognized hearing aid center, CSG offers a complete line of the most advanced hearing devices and technologies available on the market today. In fact, CSG Better Hearing Center has kept itself in the forefront by serving as an alpha and beta site for testing and evaluations for many new industry products. The company's four audiologists address all aspects of hearing problems.
Mark Sanford, the owner of CSG Better Hearing Center, earned his undergraduate degree in Communicative Disorders from University of Pacific in Stockton and his Masters in Communicative Disorders, Audiology at the University of Texas in Dallas. He has owned the practice for nearly ten years.
COMPANY PHILOSOPHY
"At CSG, we pride ourselves on customer service and believe in educating
and informing our customers. Everyone's hearing needs are unique, and
we take all the time necessary to work with each individual to ensure
the very best results. We will introduce them to all the technologies
available, and provide all the information necessary to enable them to
make an informed decision that they feel good about."
EXCERPTED SURVEY RESPONSES
"They took the time, especially in making adjustments for comfort
and the best hearing possible." —Julius F. G.
"They were prompt, courteous and told me what I needed. It helped me a lot."—Leo C.
"I like Mark's personality and efficiency. The reception office is cheerful."—Eddie G.
"They weren't pushy and they were knowledgeable." —Oliver H.
©2002-2007 | American Ratings Corporation
