Roofing
Alameda County
What did you like best about Century Roof and Solar Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/28/2002 and 10/3/2007. Customer last names have been initialized for privacy.
"I like their personal service and the way they handle problems." - Scott P.
"It was done well in a short time." - Jack P.
"They're very accommodating, they resolved all the problems, and they did everything to please me." - Marjorie K.
"The quality of the workmanship and the
quality of their communication" - Sharon G.
"They did everything like they said, they were on time, and the finished product looks great." - Rex M.
"They were professionals and I felt confident in their work." - Pamela C.
"The workmanship is very fine." - Angel E.
"They did a marvelous job on the roof and we are satisfied with the job." - Thomas C.
"They did a great job on the roof and cleaned up very well." - John S.
"I liked the fact that the workers were respective of me and my home. They were all very, very good people." - Bill S.
"They committed to the date." - Tom H.
"They seemed to do a good job and they worked very hard at it." - Ray R.
"They are efficient, nice, and professional." - Adolfo Z.
"They know what they're doing." - Paul C.
"They do good quality work, they are professionals, and they clean up very well after themselves." - Thomas C.
"The quality was good and they worked really fast. The sales person that came to my home was a really nice guy and explained everything very well. I also felt that the price was competitive and that I was getting the best value for my money." - Jeff J.
"Their quick response, their professionalism, and the way they did their proposal." - Bob V.
"They were very organized and did a neat completion of the job. They complied with all the details that they had sent me in the mail." - Sonny R.
"The young man that came out to my home for the presentation was very professional." - Sue W.
"They kept the property very clean during the construction." - Quong D.
"They were reliable, straightforward, dependable, honest, and did a great job," - Patrick M.
"Generally, everything was fine." - John H.
"The service, the people, the work, and the quality." - Wendy P.
"I didn't have any problems with them." - Mrs. S.
"The daily clean up was done right." - Pat Z.
"Their professionalism and the fact that they are local and we were able to look at all the samples and they had very good referrals." - Mary A.
"What I told them to do they did." - Lourdes M.
"I like how quickly they got the job done, and how nice it looks." - David P.
"They are very professional and good about being on time, clean, tidy, and had good follow through." - Wellman L.
"They were very professional from our initial consultation. When they were here, every single day they cleaned up, very clean and considerate and thorough." - Ann V.
"They were prompt in responding after we called them and they got right back to us with a quote." - Perry J.
"I like the fact they responded immediately to our calls and fixed whatever they might have broken." - Christine L.
"They said they would come at a certain time and they came and did a good job." - Mildred P.
"I like the quality of work and they make sure that customers are happy. This is the second house they did for us; they're quick in responding." - Ines M.
"They were very clean, it was if they hadn't even been there." - Carol E.
"It doesn't leak." - Bill W.
"Quality is good" - Joan L.
"They delivered what they promised." - Paul U.
"They were 100% behind their product and had good customer relations." - Nick N.
"They did what they said they would and did it well." - Charles G.
"I liked that they sat down and talked to me about the roofing. They were very honest and up front about everything." - Gary S.
"Tony was very professional and answered all our questions." - Don D.
"The roof is quality work and they finished the job very fast considering the weather." - Josyli D.
"They got the job done fast, and the quality of work was good." - Mr. H.
"The quality of work was excellent." - Arnold B.
"They had pretty good customer service." - Vincent T.
"We felt that we got good quality work for what we paid for." - Harry S.
"The duration of the install was quick." - Jim H.
"I like the fact that they were able to come back to fix something." - Jose H.
"They got it done real quickly and cleaned up very well." - Edward L.
"I am really happy with them, their very professional and easy to talk to, any problems are remedied right away." - Marcia H.
"I liked the efforts of the salesman up front and the total price." - David R.
"The reasonable prices" - Steven L.
"They were efficient." - Cynthia O.
"They stayed on their schedule." - Gerakl V.
"I like the knowledge and the overall proficiency." - Alok M.
"They did a good a job." - Ty U.
"They were quick to start and to finish the job." - Joe G.
"Their customer service is good." - David G.
"They pretty much kept to the timing of the project." - Andy V.
"Excellent customer service, owner is very knowledgeable, the guys that did the work had a lot of consideration and respect for our home and our property" - Kim B.
"How well they cleaned up. But really, what was most important was I could call Tony at anytime and he would take care of it, whatever"it" was. That's what I liked the best." - Ida R.
"Very professional, they came on time, they finished and didn't bother us" - Arun S.
"They worked fast and Tony was extremely accommodating regarding my payments, no pressure" - Margo B.
"The customer service and the prompt way they responded" - Mr. C.
"Everything was so accurate, there is nothing that those people can do wrong, they finished on time, Mr. Diaz is just unbelievable" - Marco F.
"Owner's efficiency in solving the problem of installation from 5 years ago" - Arthur T.
"Honestly they are more professional, customer service, made sure his guys cleaned up everyday, I can't say enough great things about them. I could go on and on." - John W.
"Everything they did" - Walt C.
"They were thorough in explaining everything" - Dennis M.
"Prompt, did what they said they were going to do and they did a good job" - Bill A.
"They came out on time when they said, worked steadily and did a wonderful job" - Gail H.
"Quality of the workmanship, I enjoyed meeting the owner of the company who described the process to me" - Randall B.
"They came out and gave us an estimate personally rather than sending something in the mail, did the work and cleaned it up" - Marsha D.
"The Manager was friendly, accommodating, the roof looked really nice" - Marivic A.
"Helping with selection of material." - Nick M.
"Service." - Dave L.
"Know
what they were doing, timely."
- Marvin H.
"My wife doesn't want to respond." - Duane A.
"Owner is very knowledgeable." - Carla J.
"Ability of their owner to communicate with the customer." - George S.
"Very efficient, cleaned up nicely." - Julie D.
"Professionalism, performance." - Chris C.
"Knew what they were doing, polite." - Elsie B.
"Brings local references." - Donna E.
"The
guy is a natural, knows his stuff."
- Debbie P.
"They did a very good job." - Barbara K.
"Know what he's doing, he's excellent." - Ed F.
"Very professional, efficient." - Richard C.
"Honest,
on time, completed work on time."
- John S.
"Returns
calls, knows his work, talented."
- Gary S.
"Very good attitude." - Vera D.
"Personable, cooperative." - Mike E.
"Do a good job, great work 5 years ago." - Harry S.
"Experienced owner, talented." - Pat H.
"Representative
was personable and knowledgeable."
- Tony C.
"Tony Diaz eager to please, calls back, follow up." - Virginia R.
"Back up their work." - June L.
"On
the job continuously, did a great job."
- Linda L.
"Price was fair, service was great, personal attention." - Dennis T.
"Owner
extremely friendly, knowledgeable."
- Stuart M.
"On time, honest, professional." - Ruth R.
"He does a very good job." - Mr. O.
"I like
the service, I like Tony very much."
- Carlos T.
"Did
the job on time, very professional."
- Ray W.
"Got the job done in a timely fashion." - Dan P.
"He'd never done my type of roof, turned out very nice." - Gordon S.
"Did good work, reliable." - Joseph W.
"Workers are nice." - Pat O.
"Tony
explained everything, very clean."
- Joan G.
"Service
good, quality of job was very good."
- Wayne Y.
"Responsive, quality performance." - Jesse D.
"Courtesy, promptness of completion." - Ben W.
"Service, owner is super, on time, informed." - Hans G.
"Quality work." - John K.
"His follow through, attention to detail." - John M.
"Service, nice job." - Karen C.
"Very quick, very good job." - K.D.G.
"Good quality work, in quality fashion." - Mr. M.
"Everything, good work, good people." - Mr. B.
"Everything, people, Mr. Diaz." - Onofre R.
"Professionalism." - Anna L.
"Honest, quality of work." - Vera R.
"Prompt work, excellent." - Frank B.
"Men who did the work were trustworthy, polite." - Mike H.
"Did a good job." - Don S.
"Very good company." - Gordon K.
"On time, friendly service." - Mike C.
"Very courteous, knowledgeable, comfortable with Tony." - Ed K.
"Liked owner's presentation, commitment." - Art A.
"Really experienced, materials, references." - Connie A.
"Professional, experienced owner." - Peter C.
"Service
level, quality of work is outstanding."
- Helen B.
"Tony was straight forward and honest." - Ed M.
"Professional, good job, clean up well." - Steve L.
"Tony looked it over, did what he said he would." - Lee L.
"Experts in what they do." - Larry L.
"Honest, helpful." - Mrs. B.
"Tony's very efficient." - Anil K.
"No complaints, on time, worked well." - Mr. K.
"Stood by their contract." - Paul Z.
"Promptness, honest and quality work." - Mrs. C.
"Tony Diaz, that's all that needs to be said." - Pat A.
"Tony Diaz followed up." - Jim R.
"Workmanship and Tony stays with the job." - Joe C.
"He's very thorough, cleans up well after." - Betty N.
"Knowledgeable, responsive." - Eric P.
"Polite, professional, on time." - Wendy T.
"Responsibility." - Felipe A.
"Tony did a good job, conscientious." - Harold S.
"Dependable, work was good, polite." - Bob H.
"Tony really was a stickler for detail." - Joe B.
"Pretty prompt, finished on time, owner helpful." - Lana J.
"Tony
was very cooperative, did a good job."
- Roland M.
"Did the job, roof looks very good." - Moon W.
"Quality of work, very neat, precise." - Frank A.
"Owner's always present when work is being done." - Joann L.
"Start promptly, good job, clean up well." - Sokha L.
"Performance, on time, very good craftsmanship." - David B.
"He came out and listened to what we wanted." - Conchita S.
"Owner knows what he's doing." - Bing M.
"Tony
presented a lot of facts and referrals."
- Shirley Z.
"Good workers." - Ray L.
"Good job on roofing." - Marie S.
"Hardworking crew." - Roger N.
"Did a good job." - Sue T.
"Professional, good work." - Dillip C.
"Tony was real responsive." - Doug F.
"Tony knows his work, workers are clean." - Gail G.
"Liked the people who put it on." - Norman S.
"Owner came out to look it over first." - Jim E.
"He was very good." - Dorothy M.
"Like Tony's personality, calls back, responds ASAP." - Al M.
"Tony lives up to his word." - Gabriel N.
"Efficiency and price." - Christopher D.
"Tony very reliable." - Chuck H.
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