What did you like best about Cabinets ETC.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/25/2007 and 6/10/2008. Customer last names have been initialized for privacy.

"They were friendly, easy to work with, very flexible, understanding, and helpful." —Teresa A.

"The work was done quickly." —Terry A.

"They helped us choose the right cabinets, and they were very responsive." —Margit B.

"They're very straightforward and non-pushy. They didnít try to sell me anything I didnít need." —Orson C.

"They are very straightforward and attentive." —Claire C.

"They're convenient, and the cabinets look nice." —Sandy F.

"They were very helpful. They provided me with a lot of information. The process was very smooth, and the people were very nice. They knew what they were talking about. I worked with Keith, and he answered all of my questions and got back to me." —Erika G.

"The service was good." —Barbara H.

"They were clean, and they followed our instructions. They did everything we wanted." —Johnnie H.

"I thought it was a professional company." —Adrienne M.

"They were very friendly and helpful." —Bruce M.

"They provided very detailed service, and they were very patient and willing to wait on me. They were very customer oriented. I felt very comfortable with them. I felt like I could trust them. The cabinets were very high quality. We originally started planning a few years ago, and he still had our documents when we went back to him." —Kathy M.

"Overall knowledge of every department and their expertise" —Steve M.

"They worked with me and gave me what I wanted. I was very happy with them and recommended them to other people." —Robin M.

"No hassle" —Pat M.

"The service and the people who work there" —Helen N.

"Working with Brian Martinelli was a breeze." —Matt R.

"Personal, prompt service, and great product knowledge" —Ray S.

"Brian Martinelli provided great service." —John W.

"They were so easy to deal with." —Gale W.

"The promptness in their services, they are great. If it wasn't for Keith, we would have picked another company." —Steve W.

"Their promptness, courtesy, and professionalism" —A.S.I.

"They are easy to talk to, very approachable, and they gave lots of information." —Judy

"Their knowledge" —T.K.C.H.

"Their knowledge, expertise, they're very easy to work with; for a first time cabinet buyer they are indeed truly helpful, very professional, very upfront, and make suggestions as needed, to designing our layout, they were able to fulfill all our needs." —Doug B.

"Brian is a good guy, they're local, I've known them a while and they're good people." —Bill B.

"They're depth of expertise, and knowledge." —Bill B.

"They were cooperative, accommodating, great customer service." —Emily F.

"The personal service that Brian gave us was great, he was thoughtful about things, and caught on quickly to what we wanted." —Douglas F.

"Jean was great, they were straightforward with me about what was good, and what was just as good with a lower price. They didn't try to push me anything, very honest and gracious people." —Joan G.

"Personal attention and expertise." —Charles G.

"They're willing to work with you." —Jackie J.

"Quality and price." —Richard K.

"Brian was very great to work with, knowledgeable and helpful, and patient with us while we were deciding what we were going to do, it was a pleasure to work with him." —Bill S.

"They were very helpful." —Mark M.

"Brian was great, the customer service was brilliant."
—Shawn S.

"The ability to plan the cabinet layout." —Tom S.

"They're willingness to work with us was great. Vince sold us the cabinets, and he was great, he threw some good ideas, and he was able to meet the challenge of creating what we needed on a custom level." —Jeff T.

"The personal touch." —Craig V.

"They carry out promises, they're not like Home Depot which will deliver something in 6 or more weeks, they get straight down to business." —Arrow Construction

"They take time and explain the whole process, picking cabinets, the options, the materials; very thorough and good customer service." —Don B.

"I liked the service, and the people they sent out were great." —Don B.

"I like the people who work there." —Christine B.

"How he came to the house, measured everything and helped us out." —Dave C.

"Competence." —Cathy D.

"The excellent service, and the non-pushiness; I've recommended them a number of times." —Bill E.

"The people that I dealt with were very good in helping me." —Susan F.

"They were very cooperative, Brian was good, and everything was beautiful." —Lloyd H.

"They designed what I liked, Brian was very good, and gave us a lot of options." —Larry L.

"The personal service was very good." —John L.

"The personal assistance was good." —Mr. S.

"The ease in ordering, and the ease in coming up with a design and their patience." —Paul P.

"The quality and service was outstanding." —Dennis B.

"Brian's personal attention, and helping me getting the best price." —Lee D.

"The cabinets and the service were both excellent."
—Janie F.

"They sat down with us and went through all the colors, textures, designs, struggled with all our decisions and were very patient with us." —Rod L.

"They were very cooperative and worked closely with us, we had no problems at all." —Tom L.

"I liked the salespeople; they were very helpful, answered all my questions, came on time, and the contractor had no problems." —Carole A.

"The customer service was great." —Linda A.

"Personal service, and the owners installed the cabinets so we were in good hands." —Al D.

"Brian was excellent, he was very patient, I told him what I wanted and he was extremely helpful." —Carol F.

"Very good customer service, Brian helped us out." —Kim H.

"They followed up and got everything done in a timely fashion; Brian knows his business." —Paul L.

"For the quality I got, the price was great."
—Marguerite N.

"I like the quality of the cabinets I got, and the salesman was good." —Munir S.

"Brian's customer service was great." —Mike V.

"The overall treatment from beginning to end was great." —Glen W.

"They were very accessible to any questions we had." —Ron D.

"I've been working with them for 20-something years, personable nice people." —Brian D.

"I liked Glenda and the helpful service." —Paul H.

"The appearance of the cabinets is good, and how they are protected and they look wonderful." —Richard P.

"Glenda was great." —Craig V.

"Glenda gave me great service, and I love my cabinets." —Maureen C.

"How fast they got they're product to me, and the service was excellent." —Dennis H.

"They had a really nice display." —Mary L.

"Glenda was a major help, she helped me find a good contractor which I loved." —Daniel S.

"Brian was very patient, he was informative and helpful." —Paul C.

"The service was great." —Lior N.

"Brian was nice. His workers were not so easy to work with, but the company itself was good to work with."
—Mary O.

"The customer service was good." —Bob R.

"Brian listened to us and worked with us." —Karla S.

"They had high quality cabinets for a great price, and good individual service, Brian was good. And they have an extremely good range of products." —Bill S.

"The salesperson Brian was great." —Aaron B.

"The personal service was excellent." —Andy B.

"Brian was great, the service was brilliant." —Tom C.

"The way they worked with us, and they're great selection of cabinets." —Pat F.

"Good price, and imaginative as far as placement of the cabinets." —Tom F.

"Brian was very friendly and helpful, and made suggestions we hadn't thought of." —Shannon K.

"The individual attention was good." —Bill M.

"They spent a lot of time with us, were able to answer all our questions and were great!" —Wes M.

"The promptness, getting me the supplies, they went out of they're way to make arrangements for me to pick it up from the manufacturer which is unique." —Russ Z.

"They were helpful, took into account our wishes very thoroughly and the price was good." —John T.

"Brian and his mother, very easy to work with."
—Joan W.

"I liked their salesperson." —Chet B.

"Brian was very helpful." —Larry C.

"They are honest and do a fast job. I went to other places to redo my kitchen, and they asked for $15,000 so I went to Cabinets Etc. and their price was $7000; the price is right and they did a brilliant job." —Ben C.

"Personal treatment, follow-up on any problems."
—Jake J.

"The salesman Brian who came out was excellent, attentive to our needs, and the manufacturer was very good about getting us extra parts for no extra cost." —Chris M.

"They were as advertised, what I saw in they're showroom is what I ended up with in my kitchen." —Victor M.

"Easy dealing with the people there, and the choice of products available." —Valley Construction

"I loved the cabinets I bought." —Barbara D.

"Glenda was excellent, the cabinets were great, the customer service courteous." —Marina J.

"They did a great job." —Bev L.

"They were very helpful and informative." —Gary B.

"They were easy to work with." —Pal G.

"I liked working with that one woman who helped me, but she no longer works there." —Joe D.

"The interaction with Brian was good." —Don H.

"They were on time getting the job done." —Michael D.

"The sales agent was very helpful." —Mel H.

"You can go in look around, they have a good display." —Janet S.

"They stayed on schedule." —George R.

"The professionalism, and the prices were good."
—Richard B.

"The person who came out, measured everything and did a flawless job." —Susan R.

"The salesperson Glenda was great." —Bob N.

"I liked all the finishes and the salesperson Glenda and her expertise." —Eric O.

"Easy to work with and in close proximity of my home." —Bob B.

"They had a good variety." —Mary R.

"The people we dealt with were very pleasant." —Mary G.

"They were faster than everyone else" —Phyllis H.

"I liked the price best." —Greg V.

"They're selection of cabinets was great." —Sal J.

"I liked the cabinets." —Chuck B

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