Marble & Granite Supplier

Alameda County

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What did you like best about Artistic Stone Kitchen & Bath, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/10/06 and 09/10/08. Customer last names have been initialized for privacy. 

"The granite is very pretty. The people who installed it were really great. Daniel and Julian were helpful. When we walked into their store, we were impressed by the variety and the service." —Bill H.

"The fact that they cut it right on site, they did it exactly the way I wanted it. The speed was great. I liked their selection and the fact that they do pre-fabrication." —Donna S.

"The quality of the product and the service" —Jan K.

"I liked the final cost." —Mara Y.

"They're easy to work with." —Nancy L.

"The guys that did the installation were great." —Sandra K.

"I liked the fact I could go, look and pick what I wanted. It was already prepared which allowed me to get the quality of granite at the price I wanted to pay." —Joe J.

"The price" —Mary R.

"The timeliness, quality of workmanship, the assortment and the variety of materials, their prices were also fair." —Nancy B.

"From the first call, the service was very good." —Alan O.

"Easy to deal with" —Amir K.

"The work was done in a very timely manner." —Manuel T.

"I liked the young lady who went ahead and helped us." —Roy M.

"They are very conscientious. Some contractors are interested in solving your problems and some are interested in doing the minimum amount of work possible. Artistic Stone is in the first category. They are very interested in keeping me happy and satisfied." —Samuel W.

“The low price and good job they did”
—Heather B.

“Their prices were reasonable, and they were on time. They also did the job when they said they were going to do it.” —Julie C.

“They were reasonable and easy to deal with.” —Claudia F.

“I liked everything. They were easy to deal with, very professional, and they gave me all the information that I needed. The guys came in and did a good job. They cleaned up afterwards. I've been telling everybody about them.” —David E.

“We are so happy with them. The people were kind, courteous, and we felt as if we were dealing with friends. They seemed like they really cared. They knew what they were doing, and they were on top of everything. Within days, the job was all done. We'll definitely use them again.” —Gail

“They were nice, and they did excellent work. Everyone who sees the work they did goes crazy about it.” —Antonia H.

“We decided to use their services because of their good prices. There were so many designs to choose from. We settled on one design, but we found out later that it was out of stock. I think it was Helen who called us and sent us about 15 little samples at their own expense. This was great because it kept us from having to drive back and forth, and it gave us the chance to compare the samples to our appliances. The work turned out beautifully. They were really good. They were very professional, and I can't say one negative thing about them.” —Chrissy H.

“They were very friendly and professional. They also had things ready when they said they would. I wasn't satisfied with one part of the job, but they came back and re-did it.” —Diane H.

“I liked their punctuality, price, and the fact that when one of the workers accidentally broke a piece, it didn't take much time to fabricate it and get it installed.” —David H.

“They were friendly. I really liked the pre-cut granite. We knew what we were getting for the price, the cut, everything.” —Janet K.

“The good price was the main reason we chose to do business with them. The job was done quickly.” —Carolyn L.

“I liked several things about them. They were friendly, and they worked with us. The put the stone on hold for us, and they were very careful around our newly-installed cupboards.” —Doug L.

“I had a serious problem with my kitchen. One of our walls was not leveled, but the guy who came to do the work dealt with problem on the spot. He found an inch-long gap on one side, but he shaved off the piece and cut all the other pieces right there in our driveway. I liked the fact that they were able to make adjustments on the spot. Some other companies may have taken longer to milk more money of you. They did a good job.” —Tom L.

“They had nice service and the product that we were looking for. The sales staff was good.” —Ron M.

“They did good work.” —Biswarup M.

“The service from the people in the showroom” —Susan M.

“They did the job on time and cleaned up after themselves.” —L. M.

“They were prompt, professional, and they did a good job. We've recommended them to our friends. When there was a problem, they came right out and fixed it. We were completely satisfied.” —Asha R.

“I liked the service. They did what they said they would do when they said they would do it. Also the price was good. The installation went well, and there were no problems.” —J. S.

“The customer service” —Sheila S.

“They were prompt, and they did what they said they would do. When we needed a little more work, they came right out and did it.” —Heather S.

“They were fast.” —Melody S.

“They were fast and efficient. They did a good job.” —Randy S.

“The timing and the price” —Christina W.

“The price” —Victoria M.

“I liked the quality of the granite and the installation process. It was clean, neat and fast.” —Darlene M.

“They were on time, and it turned out beautifully. The installers were great, and the guy I talked to about the job was wonderful. It was perfect.” —Lisa O.

“I liked everything. The salesman was very helpful, and the workers were clean and fast. They did a great job. Exactly what I expected. I also liked that they matched another company's lower prices.” —Ed O.

“I liked the quality and selection. They also worked with us.” —Carl R.

“Mike Mills was very helpful. I didn't understand the process, so he educated me patiently. The installers were professional, and they did a job.” —Carol R.

“They were wonderful, professional, and efficient, and they did a wonderful job. When the installers showed up, I just knew they could do the job.” —Gerda G.

“I liked the quality of the installation and price. The overall experience was good.” —Mary K.

“They were flexible, reasonable and they had the stone that I wanted.” —Rachelle C.

“The customer service” —Shannon E.

“Almost everything was online. They emailed me the specifications and contracts. I liked the price and the service.” —Peter Y.

“They were friendly, professional, and the kitchen didn't take nearly as long as I thought it would.” —Sam B.

“Their professionalism and the quality of the installation” —Sue D.

“Their craftsmanship, the way they paid attention to detail and the product installation” —Rhonda G.

“The installer and customer service” —Eileen L.

“They had pretty good prices and the selection was good.” —Hollis L.

“They came and did the job that they were supposed to do.” —Anne F.

“I liked their showroom, and the people were helpful and professional. The price was also good, and the job in the kitchen turned out fabulously.” —Tamara L.

“The selection was good, and they delivered timely service.” —David L.

“They were very helpful in the showroom, and when I went back to them because the granite didn't match, they were able to take care of the problem.” —Joe M.

“They were very punctual and upfront with what they needed to do to get the job done.” —Farhan M.

“They did the work quickly.” —Tim P.

“The results were good.” —Vicky R.

“We’ve used them twice, and every time both the service and the price were good.” —Lisa S.

“I liked that they explained thoroughly how the work was going to be done. Everything went according to what they said. They did a good job. I was very happy.” —Cory S.

“They worked with me to come up with the best product for my kitchen. The price was also good.” —Charles S.

“The process was really easy. We went to the shop, picked out the materials, and they came and did the job. They were courteous, quick and it looked great.” —Sandra T.

“The price and the installer's craftsmanship were good. The work looks good.” —Andy W.

“They knew what they were doing when they came in to do the work. They also kept me informed. Everything was good with the installation.” —Manuel M.

“They did the work as promised at a reasonable price. They also corrected their mistake, so I was happy.” —Margaret P.

“I liked that they were on time, quick, and the people were nice. They had what we needed.” —Polina F.

“I liked the quality of the stone, timeliness and the price.” —Joy H.

“They put us on their schedule quickly, and they were very accommodating to our schedule.” —Susan K.

“I liked their responsiveness.” —Carol B.

“The flexibility of scheduling and payment options” —Alfred A.

“Their prices were very good. They had the material pre-cut overseas, so we were able to see the countertops instead of just slabs of stone. We knew exactly what we were getting, and they had a large selection to choose from.” —Emily B.

“They were reliable and the work was good.” —Ryan C.

“I liked the quality of the merchandise that I saw.” —Bob D.

“It was a good deal. It didn't take a long time to finish the job, and the service and the product were good. It all worked out well.” —Justin J.

“They were quick and easy to deal with.” —Jeff L.

“The price” —Lloyd L.

“They did the demolition, the cutting, and the installation. It was a dirty job, but everything turned out fine.” —Eleanor S.

“They were professional, and they did everything on time as they said they would.” —Ryan S.

“The pricing was good.” —Kimberly S.

“I liked that they were able to speak to Helen immediately. I also liked the consistency of the installation and their willingness to work with me to get the job done right.” —Rich V.

“I liked the price, and the work was easy to do. We didn't have to wait very long to start the job nor did we have to go somewhere else for parts. Everything was taken care of right there and then.” —Amir M.

“They were quick and professional.” —Meghan M.

“I liked going to the warehouse to pick from their large selection.” —Pamela N.

“I was very pleased with the installers. They gave us some advice that was different from what we had planned, but everything turned out nicely. We were pleased with the work.” —Joanne R.

“I liked the finished product.” —Debbie R.

“Their prices and the installation were good.” —Kevin G.

“The workmanship was good.” —Rakesh H.

“The fastness” —Ian J.

“The price and the quality of the product” —Lisa K.

“They were on time, and they left the place clean. Also, the selection has improved since last year, and their prices are more competitive.” —Tony C.

“The price was right.” —Emily B.

“When we were in the shop, everything was well organized. The work turned out beautifully.” —Bruce M.

“The selection” —Mike R.

“Their selection” —Tani F.

“I was very happy with the installers. They took down my mother's mirror and hung it back up without breaking it.” —Lillian H.

“The price” —Sridhar I.

“The price was good.” —Ken K.

“They had a nice showroom.” —Arlene L.

“The turnaround time is good.” —Daniel A.

“They seemed efficient, and the prices were not too expensive.” —Carolyn W.

“I liked Pamela, the saleswoman. She seemed very friendly, knowledgeable and personable.” —Leslie H.

“Helen was friendly and helpful while we were making decisions about our counter.” —Michelle L.

“Everybody was knowledgeable, nice and friendly.” —John R.

“They did the job quickly, and the price was competitive. I got what I wanted.” —Richard H.

“I liked the quality of the materials that they were selling, and they were friendly.” —Nancy W.

“The showroom service was very good, and they followed up when I had a problem. They sent the installer right away.” —Judy O.

“They are good people.” —Diony R.

“Helen gives very good customer service. She answered all my questions and returned calls promptly. She was the reason that I sent my mother there to have her countertops done. They do excellent work on countertops. We get a lot of compliments from people on our countertops. Nick did an excellent job.” —Mara M.

“They had a good variety of stone. The prices were also good.” —Jagdish R.

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