RV Sales & Service

Alameda County

RV Joe's

(925) 210-1171
(510) 595-1171

5368 Old Redwood Highway
Santa Rosa, CA 95403

Serving the Bay Area

www.rvjoes.com
rvmatty@sbcglobal.net
Joe Perez, Owner

SERVICES
New & Used RVs
Service & Parts
Utility Trailers

HOURS
Mon – Sat: 9am – 5pm
Sun: 10am – 4pm

CREDIT CARDS
Diner's Club
MasterCard
Visa

Workers Comp. Ins.
Liability Insurance
State Lic. No. 59163
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 89 random customer surveys made since Jan. 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that RV Joe's has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 570.

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Survey Comments

Purchasing a recreational vehicle can be intimidating, even to the seasoned traveler. RV Joe’s will put your mind at ease. Joe Perez founded RV Joe’s because he was disappointed with the poor service customers received from other RV sellers. Mr. Perez and his staff have over half a century combined industry and RV travel experience. Because of that, they can confidently say that they know what people are looking for and can recommend the RV that’s right for them. It’s their policy to treat customers— and potential customers—as friends, and to give service that’s second to none.

RV Joe’s sells both new and used RVs from top manufacturers such as Pilgrim International, Open Road, Keystone and Raptor. If you don’t see what you want on the lot, you can ‘design’ your own RV, selecting features and options to suit your needs. Once you’ve found the RV of your dreams, the parts and service department will keep it running smooth so it can provide you with years of pleasure.

COMPANY PHILOSOPHY
"RV Joe’s is not about selling vehicles—it’s about people. It’s about providing total service and total quality, every day. Every day is another opportunity for us to excel and improve. Every single customer gets Mr. Perez’s personal cell phone number and can reach him 24/7. You can’t get that kind of service any place else."

EXCERPTED SURVEY RESPONSES
“They paid good attention to detail and were willing to explain what was going on and work with me.” —Chris B.

“They fixed something that broke on the trailer for free—even though it was my fault.” —Carl S.

See Survey Comments