Dry Cleaners & Laundry

Alameda County

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What did you like best about 1-800-DryClean of Dublin?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/1/2007 and 8/8/2007. Customer last names have been initialized for privacy. 

“The convenience and accuracy” - Ala'a A.

“The service, they did great.” - Betty A.

“I do not need to go to the dry cleaning shop.” - Sharon B.

“They were on top of everything. There have been times when I needed an emergency pick-up, and they have accommodated me. They go the extra mile, and they have never let me down. They are fabulous, perfect, and wonderful. We have never had a bad experience.” - Shobhana B.

“They are very responsive.” - Jay B.

“They are reliable and consistent with their drop-off and pick-up service. They get the clothes clean.” - Daria B.

“It is convenient.” - Synta B.

“The convenience of the pick-up and delivery” - Denise C.

“Their follow through is wonderful and their customer service is great.” - John C.

“The convenience of not having to go to the dry cleaners” - Della C.

“The convenience, they pick up and deliver.” - Cheryl C.

“One thing that I like is they pick up and deliver. Also, my clothes feel extremely clean, that is what I like about them. They do a good job.” - Verna D.

“Their service and quality” - Bill D.

“It’s convenient. It’s at my work.” - Cherall D.

“The convenience, they pick up at my house.” - William D.

“Their pick-up and delivery, I liked the speedy service. You know when they are going to be there.” - Regina D.

“It’s convenient.” - Doug D.

“Their convenience and response” - Catherine E.

“They are reliable, and they do what they say they will.” - Cathy E.

“Their service and work, they did a good job.” - Janet F.

“They do what they say they are going to do, and they are very reliable.” - Guy F.

“Convenience” - Bruce F.

“They come to my work.” - Christin F.

“The timely service, our clothes came back fine, and they didn’t lose stuff. They even returned the jewelry we accidentally left in our bag. They were fabulous.” - Jeff G.

“They were right on time.” - Michael G.

“We use them all the time. The pick-up and drop-off is always reliable.” - Brian H.

“They made special arrangements when it wasn’t my regular pick-up day. They made a special trip to my house. They allowed my roommate to make payments on a cleaning. It was perfect. They were on time, their cost was right, my outfits were perfectly cleaned, and they were cordial. They were perfect.” - Shannon H.

“They were convenient and delivered on time.” - Michelle H.

“They were very convenient, easy, and friendly.” - Melissa H.

“Every time I got our clothes back, they looked good. They were always on time. They didn’t charge me for a special sewing job that they sent out of their office. I am just very happy with them.” - Bethanne K.

“Convenience” - Maria L.

“They were very courteous, on time, and they were there when they said they were going to be there. They did good work, and they were convenient.” - John L.

“The fact that I can gather my clothes, put them into a bag at my front door, and they come and pick them up. They return the clothes to me clean, and bill me with an invoice. Who could ask for more?” - Kathleen L.

“The fact that they come to your door. They are extremely helpful with anything we have for them.” - Brenda M.

“They have great customer service. They do a really good job with the clothes that we send to them. They are always ready to accommodate.” - Bonny O.

“They pick up and deliver. Our stuff gets home clean and nothing gets lost.” - Penny P.

“They did a really good job, and the service was great. I got my clothes back in two days.” - Ted P.

“They pick up my cleaning, and they are always on time. They mend things if they are not in good shape. They are good cleaners. I am pleased with them.” - Dorothea R.

“I love my shirts. They are on time and very dependable. They always pick up on Monday and my stuff is always there.” - Toni R.

“I like the convenience factor.” - Luis R.

“I don’t have to drive to pick-up and drop-off. They are very convenient.” - Ruben R.

“They pick-up and deliver, and their service has been great. Whenever I called, they were there. They were great.” - Marti S.

“Their pick-up and delivery is absolutely wonderful. They are always on time. They never forget or lose stuff. When they say they are going to be there, they are there. I think the owners are very active in the business.” - Richard S.

“The shirts were always done correctly. None of my buttons were broken, and they were always on time.” - Randy S.

“Their customer service was wonderful and their response time was great. If I call and ask for something specific, like a special alteration, they respond immediately. They handle stuff that my old drycleaner would not do.” - Sherry S.

“It’s convenient. They pick up and deliver. They are right by my work.” - Ron S.

“They are prompt in their delivery. They have excellent service.” - Kim T.

“Great service” - Jodi T.

“The convenience, I don’t need to leave the house for pick up and delivery. Their cost was good, and they have been wonderful.” - Bartev V.

“Their pick-up and drop-off service.” - Bryan W.

“Very convenient” - Elaine Y.

“They are so flexible and easy going. They pick up, whenever I need them. They have been great.” - Jere Z.

“I liked the ease of it. It’s a pick-up and delivery service. You don’t have to go out to the dry cleaners all the time.” - Nancy B.

“The convenience, I don’t need to leave the house to pick up or deliver. Their cost is good. They have been wonderful.” - Laura B.

“I don’t know. They do a good job on dry cleaning. I just call and they come. It’s pretty easy.” - Kathy B.

“I like their staff, the people that deliver the stuff and the owners.” - Sonja B.

“They came to the office for pick-up, and then they dropped it off. I liked their easy to use debiting system. There were a whole lot of reasons why I liked them.” - Alexandria C.

“I liked that they came to my house.” - Stephanie D.

“I like the way they pick up and deliver on a regular basis.” - Ed D.

“They pick up and deliver, so I don’t have to go there. They are really accommodating.” - Maridee D.

“They came to my house and did a good job.” - Judy F.

“Convenience, and I like the way they do my shirts.” - Richard G.

“I like the convenience of just throwing the bag outside.” - Lydia H.

“Very responsive” - Jay H.

“The pick up at my home.” - Wouter H.

“They always follow my instructions. When I call in late, they still come and get my stuff.” - Carl I.

“They pick up and deliver on time.” - Richard J.

“I don’t have to pick up or drop off. They offer good service. I’ve always been able to reschedule for delivery and pick-up if I needed or wanted to. They are easy going and convenient.” - Chris L.

“It saves me an errand on the weekend.” - Raymond M.

“They do a good job, and they deliver.” - Andrew R.

“When I have to call, they always return the call, and they are very personable. There is minimal damage on the clothing when they return it.” - Michael R.

“They eliminate the hassle of me having to look for or pick up my dry cleaning. They have tailored things when we needed it. They put buttons on and took stains out.” - Gloria S.

“I love being able to throw the bag out and not having to do the laundry.” - Marvin S.

“They pick up and deliver.” - Mary Lou S.

“They’re convenient.” - John Z.

“The delivery service, whatever I got was fine.” - Lupe C.

“They do good cleaning.” - Glenn C.

“They have been prompt. We are very happy with them.” - Jeff C.

“Convenience” - Jennifer D.

“The convenience” - Mari E.

“The convenience” - Cindy F.

“They are good about taking care of their business properly.” - David H.

“The convenience” - Roberta K.

“Their on time delivery” - Dave L.

“Their pick-up and drop-off schedule” - Patricia M.

“Their pick-up and delivery service” - Angela M.

“Their pick-up and delivery” - Leila N.

“Their pick-up and delivery” - Stephen P.

“Their service, and their pick-up and delivery times” - Debra R.

“They are very customer oriented.” - Nina S.

“They pick-up our stuff at our house.” - Ray B.

“They were by my work. I liked the convenience of the drop-off and pick-up.” - Marie C.

“They were reliable.” - John C.

“I love the pick-up and delivery.” - Karen G.

“Delivery service” - Jennifer L.

“Convenience” - James D.

“They were pretty much on time.” - Gordon C.

“Convenience” - Linda G.

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