Auto
Body
Alameda County
What did you like best about Union City Auto Body?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/22/05 and 1/2/06. Customer last names have been initialized for privacy.
“They were prompt, efficient, and straightforward. I dealt with Eric Thome, and he was a real asset.” - Al. H.
“I like their customer service and quick response.” - A. S.
“Their work is very good, and the people who work there are very personable.” - A. P.
“The mechanic was knowledgeable. He used to work for an insurance company, so he walked me through the whole process.” - A. S.
“They were quick, and they kept me informed about the parts and when they would be able to finish the job. They did an excellent job.” - B. D.
“The quality and service are great. You get service with a smile, and they really go out of their way to please you. They do a great job repairing your vehicle.” - B. P.
“I liked the way they conducted business, and they were personable.” - B. M.
“I liked the personable customer service. The prices were also very fair, and the work was great. My husband's whole family uses them. They're really great.” - C. E.
“The paint wasn't done properly by the previous owner because the primer was still showing through. They took the responsibility of fixing it, and they charged me a reasonable fee. That was very nice customer service.” - C. S.
“They did a good job on my car, and the owner kept me posted on the progress of the work. They finished the job on time.” - C. R.
“They are fast and efficient.” - C. H.
“They were very detail oriented, and they explained everything to me. I thought they gave me very professional service.” - C. D.
“The service is very professional, and they are charming people. They know how to treat their customers.” - C. B.
“They were very friendly, and they seemed to be very knowledgeable. Also, they were willing to work my budget.” - E. D.
“I've used them a couple of times, and both times they gave me good deals. They were very attentive.” - F. G.
“Very friendly and helpful” - G. C.
“Pretty quick” - J. A.
“Customer service” - J. M.
“I liked the good customer service, and they paid attention to details. There's always someone there to greet you with a smile.” - J. B.
“They did a very good job. They were also courteous, and they let me know what they were going to charge me. I liked how upfront and honest they were.” - J. M.
“I liked their down-to-earth and forthcoming attitude.” - K. P.
“They were quick and personable. I received good customer service.” - L. H.
“It was super easy, and everything was taken care of. They did good work.” - L. D.
“They got the work done on time, and it looked good.” - L. M.
“They picked the car up for me and took me home. They also got the work done quickly.” - M. M.
“They talked to me about what they were doing, and I thought they were very fair.” - M. L.
“I got in and out quickly.” - M. P.
“They were courteous, and they explained everything. I felt that they took excellent care of me.” - M. J.
“They were fast, on time, and the service was good.” - M. W.
“Friendly and flexible” - R. G.
“I know them well, and I've had good experiences with them.” - S. W.
“They are very good. I highly recommend them to friends that live in Union City. They do good and honest work.” - S.
“They are small, personable, and professional.” - T. K.
“They are skilled and easy to work with. ” - T. M.
“They are service oriented, and they attend to the job very well.” - L. D.
“The service was excellent.” - S. A.
“They were very fast, and they did what they said they would do.” - C. W.
“I liked their disclosure about what they were going to do.” - A. M.
“They are very courteous” - C. L.
“They are professional and friendly.” - D.P.
“Easy to work with” - J. H.
“I liked the turnaround time, and they got it done quickly.” - J. R.
“Customer service” - J. A.
“They did a good job and what they said they were going to do. I thought the job was good for the money.” - K. M.
“You can't even tell where the car was fixed. They were also responsive and friendly.” - L. S.
“They are personable, and they seem to care about the customer.” - L. H.
“Good quality service” - M. C.
“They did everything they said they would do on time. The car looked great.” - M. T.
“The quality of the work was fine.” - M.C.
“They provided me with good and fast service. They also gave me a ride to and from their location while my car was being repaired.” - N. H.
“They were friendly, and they did a good job.” - N. U.
“They were prompt, and they did what they said they would do.” - N. G.
"They were nice and professional.” - R. S.
“They are very helpful and friendly.” - R. C.
“They do pretty good work.” - R. L.
“They did a good job, and they explained everything to me.” - S. M.
“They got it done quickly and without any problems.” - W. C.
“The overall service was great. They delivered what they promised, I was satisfied.” - Y. C.
“They took care of everything.” - M. G.
“They were close to our home, and they provided good service for our car.” - W. C.
“They communicated well with us.” - B. S.
“They were nice, and they did a good job.” - E. I.
“They did a nice job, and they were sensitive to my car's specifications. They were able to get refurbished parts which saved me some money.” - G. S.
“I thought Eric and Mike did a nice job communicating with me, and they followed through with their promises.” - J. S.
“They were friendly, and they got the work done when they said they would.” - M. P.
“They were nice to deal with.” - M. T.
“They were friendly.” - P. E.
“Good quality service” - R. P.
“Informative and nice to deal with” - S. T.
“Very good customer service” - S. R.
“They are personable, and they do good work.” - V. E.
“They were very nice to deal with.” - H. B.
“Their flexibility and prices” - S. A.
“The price was very good.” - C. P.
“They were nice and close to my home.” - D. W.
“They got it done.” - J. W.
“Their work was fine.” - K.
“Very friendly and helpful” - L. R.
“They explained almost everything to me.” - M. M.
“They were friendly.” - M. H.
“Nice people to work with” - T. H.
“They were nice, but I wasn't satisfied.” - L. R.
“I liked that the owner tried to correct the mistakes, but it took six times to do it right.” - C. S.
“They were friendly.” - C. D.
“Their responsiveness and willingness to accommodate me” - J. L.
“I had no problem with their work, and the people were nice.” - W. W.
“At first, they were easy to get along with.” - M. R.
“He was easy to work with.” - M. L.
“The quality of the work was fine.” - P. A.
©2002-2006 | American Ratings Corporation
