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What did you like best about Save Energy Company?
The following are verbatim customer responses from research that American
Ratings Corporation conducted between 4/13/2002 and 6/6/2005. Customer last names have been initialized for privacy.
"The innovation of the people who did the work, the machine had a problem and he was able to make a call and et it fixed within 20 minutes and the job wasn't delayed at all." - John B.
"They did what they said they were going to do." - Preston B.
"They did it very quickly." - Jeff B.
"The representative that came out to the house. They did good work." - Amy C.
"They are well set-up, prompt and kept to the planning." - Matt C.
"They were very neat, they cleaner's recommend them, the windows are great. the crew was very f" - Marv F.
"The personnel is very good, they are very conscientious, very careful and very neat." - Herbert J.
"They called quickly when I called them and I was satisfied with both the people and the response time." - Ann J.
"They got here when they said they would, they performed the work that I asked and did it well and the price was right." - Darrell O.
"I thought they were very polite, businesslike and professional when the appraiser came out to take an estimate. They stuck with their price and I felt they were reliable, with integrity, I could count on them, they were on time and dependable." - John P.
"They did everything they promised they would do." - Bill S.
"They were very friendly." - Cori J.
"The product that they have is good, the quickness of their service is great and they are prompt returning my phone calls. They also show-up when they say they will." - Kieth K.
"They seem to know what they're doing." - Bill M.
"They did everything they said they were going to do." - Todd W.
"The finished product was great." - Cathy W.
"Once we got the right people on it, the 2nd group of guys did a wonderful job." - Jane B.
"We like the windows. I think we got a lot of good information when we first met for the quote. The quality of the product and the service was excellent." - David L.
"They were friendly and tried to follow-up to get things done." - Bruce M.
"They were pretty flexible." - Tim A.
"We're happy we had the work done." - Fred K.
"They were quick." - Todd J.
"The people are very nice and the man that gave me the bid and the one who did the job were very nice." - Pat N.
"They competed the job." - Lynelle P.
"I liked that they followed through with the problem quickly." - Donna B.
"I like the material that they used and the supervisor was great." - Rafael H.
"The furnace they installed was terrific, it heats up right away. The people who installed it were very nice." - Linda H.
"How quick their service was and their knowledge." - Rhonda K.
"They are clean and professional." - James L.
"The quality was good." - Carrie M.
"They were prompt and easy to work with. They listened to what we wanted and did it." - Sean M.
"They take care of business." - Craig M.
"They do what they say they will do." - Lou R.
"They show up, they are prompt and clean." - Don S.
"Their service was quick." - Cindy T.
"I liked Tina who came out to our house. she was very informative, and knows her business. The guys who installed the windows are also very nice ." - Alice A.
"I liked the crew, they were very responsible." - Rafael H.
"They are friendly, prompt, responsive, clean and were able to answer my questions." - Jeff L.
"They were on time and did a good job." - Shane M.
"They came out when they said they would and worked quickly." - Edwina M.
"They were thorough." - Stephanie M.
"They are prompt and I like the quality of the windows." - Betty S.
"They were prompt and professional." - Tom C.
"They are professional." - Bonnie C.
"They were very easy to work around in terms on scheduling." - Greg G.
"The quality was very good." - Curt K.
"They had a great attitude, they were courteous, and worked hard." - Katherine M.
"They are nice." - Eleanor V.
"I liked the manager, he was able to resolve some of the problems." - Paulette Z.
"Up front, good clean up and prompt." - Larry Q.
"Did a really good job and timely." - Paul A.
"Professionalism and their quickness." - Herbert J.
"They did everything they said they were going to do, they are very clean, quality installation, I couldn't be happier, I haven't worked with anyone who did as well as they did." - Ken J.
"Patient, informative and they went out of their way." - Sharon
"Reliable, competitive price, timely and very nice people." - Jeff W.
"Finished on time, did some extra work at no charge." - Janet R.
"The installers are very professional, so are the sales people." - D.M.
"They were fine." - Antoine L.
"Good ideas, windows work well and they were fast." - Tracy E.
"Responsive, good job, follow up" - Grant C.
"Price was good, staff was clean, job well done" Gary C.
"I like the product they installed" Peter S.
"Patrick is a very nice guy" - Jamie H.
"Timely and neat" - Lynn T.
"They were courteous, prompt and flexible"
- Tim S.
"Customer service" - Elaine M.
"That's a good question; they seem to do their job, after that my energy bill went way down, PGE came out and inspected their work and said they did a good job" - Tom W.
"They're prompt and they get the work done on time" - Brian C.
"Efficient in the estimate" - Stan C.
"Dependable, reliable and professional"
- Andrea D.
"Everything. They did a good job and they're nice" - Mary S.
"They do a great deal of work for us and we haven't had any problems so far" - Robert D.
"I like Patrick, always call him. If we're in the middle of escrow and need an appointment quick, they push me through, they make you feel like they appreciate your business. Plus they let me bill it to Save Energy so that helps from the sales side of it" - Jonathan C.
"I'm saving money. They have a good product" - Theodore D.
"Prompt and courteous. The installation was fast" - Bruce L.
"The apartment that I selected is one of the worst weather-beaten apartments we have, but now it's perfect absolutely dry, they did a super insulation, and I was very pleased with it" - Mr. P.
"I was happy with the work they did" - Verle G.
"They did an inspection for me on a home I was listing, they were very prompt" - Mary H.
"The salesman who came out and the kids who did the installation" - Stan F.
"I'm saving money" - Gary M.
"Friendly service, good work and pay attention to small details" - Charles K.
"No comment" - Victoria S.
"I like their work. I call on them often"
- Andrew H.
"They're a good outfit" - Greg G.
"Good pricing and efficient work" - Barry N.
"Careful and very professional" - Vicky S.
"Efficient, polite and did a good job"
- Matthew P.
"Very responsible job" - Gina V.
"Product is good" - Ken M.
"They were quick and very pleasant to deal with" - Anita B.
"They came when they said they would. That's pretty good" - Richard K.
"Did the job in good time" - Ellen S.
"Quick and responsive" - Grady C.
"To the point in their estimate" - Carol B.
"I was very happy with the service"
- Bertha C.
"The product" - Don B.
"They have quality products" - Louis C.
"They showed up on time and did a good job"
- Janice K.
"Showed up on time" - Adelina M.
"Efficiency and quality" - Bryan C.
"Very accommodating and friendly"
- Margaret F.
"The installation service was quick" - Betty S.
"Their promptness, Patrick, their attitude and workmanship" - Ted B.
"Fast, friendly and professional" - Nina H.
"Friendly" - Kayla S.
"Quick and trustworthy. I felt like I got a good deal" - Otto V.
"Available when I need them" - Virginia B.
"From the estimate to the installation, I had good service" - Dera M.
"Save Energy saved me money" - Pam B.
"Professional attitude" - Lee B.
"Quality product and customer service friendly" - Joe D.
"Knowledge and professionalism" - Murio R.
"Comfortable with them" - Curt F.
"They were on time and they did a very nice job" - Walter G.
"They did an excellent job of installing my insulation" - Kevin M.
"I am happy with the money I save"
- Wendy W.
"Quick and efficient" - Doris J.
"They offer a quality product and professional installation" - Loren W.
"Explained everything to me" - Dawn B.
"Professional and have a good product to help with saving money" - Chris D.
"You can trust them in your home"
- Rosemary M.
"That's as far as I'll go with this survey"
- Jeannie Q.
"They did a good job and left" - Sammy C.
"Came on time and did a good job of installing" - Kathleen F.
"Prompt and efficient" - Linda R.
"They came on time. Price was fair" - Debra D.
"They didn't leave a mess" - Jean C.
"Good price professional service" - Ken W.
"The product that was installed" - Linda G.
"On time with their service" - B.J.D.
"Professional and the clean up was good"
- Karen B.
"Don't know" - Jack B.
"When the job was done there was no problem and they followed up afterwards" - Debra R.
"Products they use" - Natalie J.
"No comment" - Cecilia L.
"On time and cleaned up" - Charles B.
"Was good at explaining. Good estimate"
- John R.
"Always available when we call and they're prompt" - Ruthie C.
"The sales guy was really nice, not pushy and quality of the windows were great, took no time to put in, prices were reasonable and I've already recommended them to a neighbor"
- Michele W.
"They know what they are doing so they can do it quickly" - Ray S.
"Good at explaining things on the phone"
- Mark D.
"Charged exactly what they estimated"
- Domingo L.
"They did a good job" - Cathy F.
"The people are very nice" - Dominic G.
"On time and did a clean job" - Carol M.
"Price was average" - Neal P.
"They were prompt and very efficient"
- Frank M.
"They did a pretty good job, windows were filled very well before I put my new windows in" - David H.
"Very nice. Responds well" - David S.
"Quality products" - Ken D.
"They seemed to have done a good job"
- Mike F.
"Dependable" - June R.
"Pretty neat in the clean up" - Cynthia D.
"Their availability" - Henry C.
"They came on time and finished the job pretty quickly" - Delia M.
"There's not one single thing that was the best. I think they have good service"
- Peggy E.
"Price" - Edith Q.
"We had a tough job and they still did it"
- Gary S.
"The guy was very nice, professional"
- Noreen G.
"They guy was nice. He tried to do a good job" - Ruby B.
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